Push or pull: Two cognitive modes of systematic experience transfer at DaimlerChrysler

Experience and Knowledge Management in Software Engineering

“…Knowledge management should not only make knowledge "available" but also actively advertise and disseminate (i.e., "push") it [120]. The discussion about implicit and explicit knowledge has also raised a challenge: How to internalize information in order to turn it into knowledge?…”

“…6.14 Three levels of the SEC experiential learning initiative As described in Ref. This initiative gathered many insights and turned them into techniques [91], tools [94], and strategies [120]. According to its design, SEC directly supported participating business units in a highly individual way.…”

Embedding knowledge exchange and cognitive matchmaking in a dichotomy of markets

“…When performing such a task, an actor exchanges knowledge in the knowledge market until no more knowledge is needed. Four qualifying task types can be described to develop competencies by means of knowledge exchange (Wieser, Houdek, & Schneider, 2000): (1) An actor's ability to convey knowledge should improve by performing an activation task. Even actors that have expert knowledge of a subject may be unable to convey their knowledge.…”