Qualidade em serviços: análise da satisfação dos usuários acerca dos serviços prestados por uma clínica escola.

Santos, Acassiane Silva; Amorim, Leticia Costa; Maia, Aline Mirely Gonçalves; Martins, Camila Rodrigues; Silva, Bárbara Elis Pereira

doi:10.14488/enegep2019_tn_stp_293_1656_39153

Anais Do Encontro Nacional De Engenharia De Produção

2019

DOI: 10.14488/enegep2019_tn_stp_293_1656_39153

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Qualidade em serviços: análise da satisfação dos usuários acerca dos serviços prestados por uma clínica escola.

Acassiane Silva Santos

Leticia Costa Amorim

Aline Mirely Gonçalves Maia

et al.

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Qualidade em serviços: análise da satisfação dos usuários acerca dos serviços prestados por uma clínica escola.

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