QUALITUS: An Integrated Information Architecture for the Quality Management System of Hospitals

Freixo, Jorge; Rocha, Álvaro

doi:10.1007/978-3-319-16486-1_29

Cited by 3 publications

(2 citation statements)

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“…According to the authors each measurement process begins with the questions "what" and "why" something must be measured; therefore, one of the challenges is how to decide when it is advantageous to use a measuring tool, such as a maturity model (Blondiau et al, 2013). Maturity models can be employed essentially prior to project implementation and implementation, providing a value and process and business maturity framework (Freixo and Rocha, 2015). Waring (2015) exposes the need to explore the usefulness of maturity models as a way of differentiated assessment of the implementation of health systems processes.…”

Section: Publications About Hospitals Management Maturity Modelsmentioning

confidence: 99%

Hospital Management Maturity Models: Literature Review

Trentin

Tontini

2021

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Previous researches show that hospital organizations have initiated improvement programs and invested considerably in the orientation and management of processes, using maturity models to improve structures and learning. In this context, the objective of the present paper is to analyze previous researches related to hospital management maturity models, using the Morton (1994) organizational dimensions' analysis model, adapted for hospital organizations. The Web of Science, Scopus, Spell, Scielo and BDTD platforms were used for this study. We screened 305 identified papers, published from January 2005 till December 2019, using search descriptors: “Maturity Model” and “Hospital management". We identified Forty-one articles as eligible for information extraction and analysis. The surveys are classified into five organizational dimensions: Strategy, Structure, Decision Making, Technology, and People. We found a predominance of the technology management dimension in 25 studies, based on the organizational dimensions. The research is essentially related to information systems, supply management and quality management. Although there are different models of hospital management maturity, it was found that the models developed for hospital organizations are mostly related to their technical / operational areas, but in a fragmented way. The present study contributes to a comprehensive literature review of hospital maturity and management models.

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Section: Publications About Hospitals Management Maturity Modelsmentioning

confidence: 99%

Hospital Management Maturity Models: Literature Review

Trentin

Tontini

2021

BASE

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“…Health care institutions and governmental organizations are starting to understand that the reasons underlying a certain inadequacy in the management of health processes directly relates to infrastructural limitations and their inefficient management [16,60]. Hospital Information Systems (HIS) managers usually contemplate the errors that occurred in these organizations and wonder what could have been done to avoid them.…”

Section: Introductionmentioning

confidence: 99%

Towards an Encompassing Maturity Model for the Management of Hospital Information Systems

2015

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Maturity models are tools that favour the management of organizations, including their information systems management task, and hospital organizations are no exception. In the present paper we put forth a preliminary investigation aimed at the development of an encompassing maturity model for the management of hospital information systems. The development of this model is justified to the extent that current maturity models in the field of hospital information systems management are still in an early development stage, and especially because they are poorly detailed, do not provide tools to determine the maturity stage nor structure the characteristics of maturity stages according to different influencing factors.

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