Quality Assurance and Management

Savsar, Mehmet

doi:10.5772/2235

2012

DOI: 10.5772/2235

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Quality Assurance and Management

Mehmet Savsar¹

Abstract: His research interests include modeling of production systems; quality, reliability and maintenance management; facility layout; flexible manufacturing; and scheduling. He has over 130 journal and conference publications in international journals and conferences. He is on editorial boards of several international journals and conferences.

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Cited by 2 publications

References 92 publications

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Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life

2021

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This paper aims to propose a quality assessment model for higher education institutions in the technical–technological field and a system for decision support and optimal management strategies for quality improvement. Obtaining research results is based on surveying stakeholders in higher education and obtaining quantitative data regarding key performance indices. Quantitative data and the genetic algorithm method are applied to determine optimal management strategies for quality improvement. Quality in the higher education sector is among the current issues in the academic community. By monitoring and researching the higher education field and analysing the literature and the current situation in the system of higher education in developing countries, it can be concluded that there is no single way to assess the quality of higher education institutions. This knowledge was a good starting point for the research presented in this paper. Accordingly, the findings include developing a system for quality assessment and the ranking of higher education institutions. Additionally, evaluating the relevance of key performance indicators of higher education institutions differs from different stakeholder perspectives. However, it is possible to develop a system for decision support and the selection of the optimal strategy for improving the performance of study programs and higher education institutions with regard to quality. The practical implications include defining a decision support system that enables the adoption of optimal decisions by the management teams of higher education institutions to improve study programs and the performance of the higher education institutions. The presented system may enable the benchmarking, simulation, and verification of different scenarios for improving the quality and performance of higher education institutions. In this paper, the authors analysed the characteristics, benefits, and drawbacks of different ranking systems to develop and introduce a novel ranking system that suggests weights for the ranking criteria and different perspectives regarding new digital age requirements. The model was tested, and the results are presented to demonstrate the advantages of the developed model. The originality of the research lies in the presented novel model that can be made available to government institutions and serve as a basis for the overall ranking and evaluation of higher education institutions, with the possibility of developing a performance-based funding system. Additionally, other stakeholders can gain an insight into the performance of an institution in relation to their needs and goals.

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Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life

2021

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The Performance of Internal Quality Assurance of Community Learning Center during Covid-19 Outbreak

Tohani,

Wibawa,

Prasetyo

2023

JICC

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Whilst the Covid-19 outbreak has deleteriously influenced the functioning of most organizations, Internal Quality Assurance (IQA) of Community Learning Centres (CLC) has an essential role in achieving stakeholder satisfaction. CLC shall carry out quality assurance independently in terms of establishing, fulfilling, evaluating, and developing educational standards that can guarantee the function of implementing educational programs and managing the institutions to run effectively, efficiently, and sustainably. This study employed an explanatory sequential design conducted on CLCs in Yogyakarta, Indonesia. Data was collected and analyzed qualitatively and quantitatively. The results show that during the Covid-19 epidemic, the IQA's performance is in the high category for all assessed indicators, namely input, output, outcome, and impact. However, IQA administrators should develop the performance of IQA management that is restricted to learning aspects, predominately involves external parties, and is constrained by facilities to improve their quality. As a result, the performance should be determined by the internal demands and capabilities of CLC, giving emphasis to work-based, all-encompassing, and long-lasting learning.

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Quality Assurance and Management

Cited by 2 publications

References 92 publications

Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life

Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life

The Performance of Internal Quality Assurance of Community Learning Center during Covid-19 Outbreak

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