2022
DOI: 10.1108/qae-10-2021-0160
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Quality assurance and new public management: transformations in organizational structures, functions and roles in Argentine universities

Abstract: Purpose The purpose of this paper is to study how quality assurance (QA) has impacted Argentina’s higher education system, how QA tasks are reflected on the organizational structure of institutions, which kind of professional profiles the new QA staff assume and to what extent university life is reconfigured from these changes. Design/methodology/approach The authors draw on data from three work fields: collection and analysis of institutional data; survey applied to a stratified sample of staff who perform … Show more

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