1991
DOI: 10.1061/(asce)0733-9364(1991)117:2(341)
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Quality Management in Construction Industry

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Cited by 48 publications
(19 citation statements)
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“…The theoretical background of error management studies is often grounded in quality control theories in manufacturing such as 'six sigma' [24]. The quality control theories stress the importance of understanding and analyzing customers' needs and satisfaction in reducing errors and achieving the target quality of outcomes [25,26].…”
Section: Previous Studiesmentioning
confidence: 99%
“…The theoretical background of error management studies is often grounded in quality control theories in manufacturing such as 'six sigma' [24]. The quality control theories stress the importance of understanding and analyzing customers' needs and satisfaction in reducing errors and achieving the target quality of outcomes [25,26].…”
Section: Previous Studiesmentioning
confidence: 99%
“…These systems are limited in that they are primarily based on the total quality control paradigm rather than total quality management . Other researchers attempted to quantify a project's cost of quality in various countries of the world (e.g., Davis et al, 1989; Burati et al, 1991 in the United States; Love et al, 1999; Love and Li, 2000a, 2000b in Australia; Nylén, 1996 in Scandinavia; and Abdul‐Rahman et al, 1996; Barber et al, 2000 in England). They also developed software systems that measure the cost of quality (Pheng, 1998; Pheng and Nguan, 2004).…”
Section: Current State Of Existing Quality Performance Measurement mentioning
confidence: 99%
“…This partial view is an expression of the limitations of the previous models that make use of a project's cost of quality. Detailed theoretical descriptions of existing QMSs in the construction industry are provided in other publications (e.g., Rounds and Chi, 1985; Burati et al, 1991; Oakland, 1993; Hoyle, 1994; Arditi and Gunaydin, 1997; Pheng, 1998; Sun, 2000) and practical applications (e.g., Moatazed‐Keivani et al, 1999; Barad and Raz, 2000; Chan and Tam, 2000; Hiyassat, 2000; Landin, 2000; Choi and Chin, 2000).…”
Section: Current State Of Existing Quality Performance Measurement mentioning
confidence: 99%
“…The necessity for urgent total quality management (TQM) implementation in civil engineering was articulated in the early nineteen-nineties [3,4]. This is why improvement in quality and reliability is very important for civil engineering practice.…”
Section: Introductionmentioning
confidence: 99%