Quality management in the global brewing industry

Vrellas, Charisis G.; Tsiotras, George

doi:10.1108/ijqrm-07-2013-0120

Cited by 14 publications

(10 citation statements)

References 11 publications

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“…A number of researches confirm the use of QMTs in different countries, situations, companies and industries, such as Vietnamese banking sector (Ngo & Nguyen, 2016), everyday situations (Bamford & Greatbanks, 2005), global brewing industry (Vrellas & Tsiotras, 2015), Greek industry (Vouzas, 2004), Korean education (Mehra & Rhee, 2009), plastic injection moulding (Adams & Dale, 2001), Polish manufacturing (Starzynska, 2014), Turkish manufacturing (Bayazit, 2003) or water supply infrastructure maintenance (Silombela et al, 2018). Ahmed & Hassan (2003) recommended the use of QMTs to any company because of its benefits.…”

Section: Literature Reviewmentioning

confidence: 99%

Managing quality in industrial companies: The empirical study of quality management systems in the Czech Republic

Ondra¹

2021

Serb J Management

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Since monitoring, managing, sustaining and improving the quality are is so important to the competitiveness of the company, it is advisable to use a variety of Quality Management tools (QMTs) and techniques, in addition to comprehensive Quality Management Systems (QMSs). The main aim of this research study is to explore the connection between Quality Management System (QMS) and selected Quality Management tools (QMTs) in industrial companies in the Czech Republic. This study summarizes the results of the online questionnaire survey between April 2017 and July 2017. The final sample consisted of answers from 200 companies. It has been found that 46% of surveyed companies monitor and evaluate quality of their business processes. Furthermore, it has been found that 59% of surveyed companies are ISO 9001 certified. Larger companies tend to monitor and evaluate quality of their business processes and to have ISO 9001 certification. The relationships between the use of Quality Management tools (QMTs), monitoring and quality assessment of business processes (MQABP) and ISO 9001 certification have been found based on the Pearson's Chi-square Test of Independence, the Fisher's Exact Test of Independence and the Column Proportions Z-Test.

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Section: Literature Reviewmentioning

confidence: 99%

Managing quality in industrial companies: The empirical study of quality management systems in the Czech Republic

Ondra¹

2021

Serb J Management

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“…The increase in industrial accidents and loss of life, material and environmental issues has led industrial organizations to use more and more management systems certification voluntarily (Sampaio and Neves, 2012;Santos et al, 2013;Oliveira, 2013). Among the most used certifiable management systems worldwide are ISO 9001 QMS, ISO 14001 EMS and OHSAS 18001 OHSMS Vrellas and Tsiotras, 2015).…”

Section: Certifiable Management Systemsmentioning

confidence: 99%

“…ISO 9001 is a certifiable standard accepted worldwide and, consequently, the most effective relationship between supplier and customer (Vrellas and Tsiotras, 2015). The purpose of the ISO 9001 standard is to improve the performance of the organization, as well as ensure the customers' satisfaction (Kim et al, 2012).…”

Section: Certifiable Management Systemsmentioning

confidence: 99%

“…ISO 9001 presents auditable requirements for a quality management system focused in a process approach and based on the PDCA (Plan, Do, Check and Action) cycle (Sumaedi and Yarmen, 2015). The continuing fulfillment of ISO 9001 requirements provides the standardization of processes, which help companies to improve the quality of products, services and increase market share with greater financial returns (Vrellas and Tsiotras, 2015;Weckenmann et al, 2015). Therefore, the organization that participates in a continuous process of ISO 9001 certification realizes its benefits by demonstrating compliance with the standard (Pronovost and Marsteller, 2014).…”

Section: Certifiable Management Systemsmentioning

confidence: 99%

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Identification and analysis of the elements and functions integrable in integrated management systems

Nunhes

Barbosa

Oliveira

2017

Journal of Cleaner Production

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The purpose of this article is to characterize and discuss the elements and functions most commonly integrated in Brazilian companies certified by the management systems ISO 9001, ISO 14001 and OHSAS 18001 and to identify the benefits and difficulties from integration. This study contributes with suggestions of achievements to overcome the major difficulties and challenges faced during the integration process. In order to support the research, the theoretical framework was conducted comprising certifiable management systems (ISO 9001, ISO 14001 and OHSAS 18001) and Integrated Management Systems. The study was based on a qualitative approach supported by an analysis in the practical context, which examined the results of fourteen case studies in Brazilian industrial companies. The development of the research involved three visits in each one of the companies studied. The results indicated the most integrated elements and functions in the companies studied are the high management responsibility, work instructions, control of documents and records, internal communication and structure and accountability. Further, the benefits of integration were the improvement in efficiency of operations and internal communication, greater agility in the decision-making process, increase in the quality of goods and services produced or provided and increase in reliability of the products and processes. The main difficulties were the complexity of integration process and the high amount of human and financial resources spent on implementation.

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“…All three standards can be implemented in all the sectors regardless of activity type, size, and the number of employees of organizations. In addition, these standards cover different geographical, cultural, and social conditions [42].ISO publishes the documentation statistics on ISO management systems on a regular basis ( Table 1) [43].The most common standards with the highest number of documentation globally are ISO 9001 and ISO 14001. They are followed by ISO 22000.…”

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confidence: 99%

Integrated Management Systems and Sustainable Development

Başaran¹

2018

Quality Management Systems - A Selective Presentation of Case-Studies Showcasing Its Evolution

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Management system standards, optional for organizations, have started to be considered as a strategic tool for organizations seeking institutional success and adopting innovative approaches. Establishing and managing these standards independently for the same organization yield some difficulties for organizations. It would rather be a more rational solution to provide a holistic view to all standards, which is to integrate them all. As integrated management systems can be shaped according to the needs of the organization, they involve different management system standards. Therefore, there is no common model defined for said integrated standards. These systems offer organizations a management philosophy for the processes to be successfully managed and to achieve desired results. When the emerging management philosophy is internalized by management and employees, a corporate culture is formed. The effects of integrated management systems on the sustainable development of the organization can be categorized as management, people, market, production, environmental and occupational health and safety totaling in six categories. Integrated management systems provide organizations with a management philosophy that enables processes to be successfully managed and to achieve desired results. Despite the advantages of integrated management systems for organizations, they may also have some drawbacks.Keywords: integrated management systems, sustainable development, ISO 9001, ISO 14001, OHSAS 18001 IntroductionOrganizations that have to sell more each day and aspire to maintain or increase their current market share need to adapt laws such as occupational health and safety and consumer protection. Changing expectations of consumers and other stakeholders should also be © 2018 The Author(s). Licensee InTech. This chapter is distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.considered. Moreover, they have to be flexible in their upcoming competition-based strategies so as to adapt to these changes. This adaptation plays a vital role for organizations. Within the scope of new competition-based strategy, organizations need to observe the developments taking place in their milieu, evaluate the current information, and by making best use of its resources so as to maintain sustainable development. In addition, the quality of products and services offered by businesses today is no longer adequate alone. Owing to the increased environmental awareness, current technological processes, procedures, and policies focus on improving and optimizing tools and techniques to minimize the effect on the environment. Indeed, management system standards (MSSs) are regarded as a strategic tool in order to effectively deal with processes such as governance, personnel, and occupational health and safety [1-3].There are two major milestones in the emergen...

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Quality management in the global brewing industry

Cited by 14 publications

References 11 publications

Managing quality in industrial companies: The empirical study of quality management systems in the Czech Republic

Managing quality in industrial companies: The empirical study of quality management systems in the Czech Republic

Identification and analysis of the elements and functions integrable in integrated management systems

Integrated Management Systems and Sustainable Development

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