2022
DOI: 10.51685/jqd.2022.020
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Quantifying the “infodemic”: People turned to trustworthy news outlets during the 2020 coronavirus pandemic

Abstract: How did the 2020 coronavirus pandemic affect people's online news consumption? To understand this, we present a comparative analysis of data on an estimated 905B desktop and mobile visits to news outlets, and 54B Facebook engagements, generated by news outlets in the US, UK, France, and Germany between 2017 and 2021. We find that in 2020 online news consumption increased. Trustworthy news outlets benefited the most from the increase in web traffic. In the UK trustworthy news outlets also benefited the most fro… Show more

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Cited by 43 publications
(41 citation statements)
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“…In contrast, taking two UK news brands as examples, BBC News Online and MailOnline each have an average monthly website/app reach of more than 50% of the digital population in the UK (Thurman et al, 2021). This finding is in line with previous research that suggests that niche and untrustworthy news media reach small audiences compared to mainstream media via websites/apps in Europe and the United States (see Altay et al, 2022;Nelson & Taneja, 2018). Comparing the website/app reach of foreign news outlets originating in an authoritarian country, such as Russia, with the website/app reach of domestic news outlets in a democratic country, such as the UK, has limitations, but it does help show the relative size of RT/Sputnik's audiences.…”
Section: Discussionsupporting
confidence: 84%
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“…In contrast, taking two UK news brands as examples, BBC News Online and MailOnline each have an average monthly website/app reach of more than 50% of the digital population in the UK (Thurman et al, 2021). This finding is in line with previous research that suggests that niche and untrustworthy news media reach small audiences compared to mainstream media via websites/apps in Europe and the United States (see Altay et al, 2022;Nelson & Taneja, 2018). Comparing the website/app reach of foreign news outlets originating in an authoritarian country, such as Russia, with the website/app reach of domestic news outlets in a democratic country, such as the UK, has limitations, but it does help show the relative size of RT/Sputnik's audiences.…”
Section: Discussionsupporting
confidence: 84%
“…For example, it would be interesting to compare, in Western democracies, the behavior of the website/app audiences of the two outlets with that of alternative, quality, and other foreign communication outlets from authoritarian countries. Such research could advance extant literature on fake and alternative news outlets (see Altay et al, 2022;Müller & Schulz, 2021;Nelson & Taneja, 2018;Schwarzenegger, 2021Schwarzenegger, , 2022Taneja, 2020) and inform debates on the consequences of RT/Sputnik's presence in democratic public spheres.…”
Section: Discussionmentioning
confidence: 89%
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“…According to estimates from Facebook itself, in April to June 2020, 98 million labels were attached to spurious COVID-19 posts on the platform and 7 million additional posts were removed (Kreps & Kriner, 2022). Further, a recent study estimated that throughout the COVID-19 pandemic, approximately 2% of web traffic engagement and 14% of Facebook engagement in the US, UK, France, and Germany was with 'untrustworthy' news outlets (Altay et al, 2022). Despite this large absolute volume, research suggests that misinformation may only comprise a small portion of individuals' daily media intake.…”
Section: Mainmentioning
confidence: 99%
“…Discussions around the spread of fake news often allude to concerns that exposure to online misinformation might have significant consequences for public health or democratic institutions. This concern has been magnified with the onset of the COVID-19 pandemic and the associated "infodemic" [3][4][5][6]. As a result, a large body of research has investigated the effect of fake news and misinformation on participants' memories, beliefs, attitudes and behaviours.…”
Section: Introductionmentioning
confidence: 99%