“…Some papers deal with general topics that can be characterized as software-engineering oriented, as the use of design patterns in process design, the support of authoring and versioning, the issue of quality checking, the design and implementation of run time engines, the verification and data/flow aspects and workflow and process aspects [53,54]. Other papers have integrated with guidelines other AI techniques, such as natural language processing, information extraction, ontologies and semantic-web frameworks [55][56][57][58].…”