“…These jobs have a substantial impact on the lives of other people, inside or outside the company, and allow employees to see the significance of and exercise responsibility for an entire piece of work. Participative management and decision making have been shown to have a positive impact on innovation (Allen, Lee, & Tushman, 1980;Kanter, 1983;Kimberley & Evanisko, 1981;Monge, Cozzens, & Contractor, 1992;Zaltman, Duncan, & Holbeck, 1973). When supervisors are supportive, they show concern for employees' feelings and needs, encourage them to voice their own concerns, provide positive and informational feedback, and facilitate skill development among employees (Cummings & Oldham, 1997).…”