Ranking of Human Senses in Relation to Different In-flight Activities Contributing to the Comfort Experience of Airplane Passengers

Bouwens, Joyce M.A.; Mastrigt, Suzanne Hiemstra-van; Vink, P.

doi:10.15394/ijaaa.2018.1228

Cited by 22 publications

(16 citation statements)

References 21 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Sleeping and in-/egress had the lowest satisfaction rate, which is demonstrated in other studies as well. Bouwens et al (2018) showed in a study among high and low peaks in comfort the lowest comfort in cruise flight, and one of the factors was because sleeping is difficult. The difficulty with in-and egress is mentioned in the study of Lijmbach et al (2014) as well.…”

Section: Differences Between Individual Couple and Group Travelers mentioning

confidence: 99%

“…This awareness increased by 43% in the noisier conditions. Another way to make people more aware of aspects of the interior is to take into account different senses (Bouwens et al, 2018) and at aspects including light, smell and noise. However, this will not give direct directions for improving interior design.…”

Section: Differences Between Individual Couple and Group Travelers mentioning

confidence: 99%

See 1 more Smart Citation

Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience

Torkashvand¹,

Stephane²,

Vink³

2019

IJAAA

Self Cite

View full text Add to dashboard Cite

Section: Differences Between Individual Couple and Group Travelers mentioning

confidence: 99%

Section: Differences Between Individual Couple and Group Travelers mentioning

confidence: 99%

Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience

Torkashvand¹,

Stephane²,

Vink³

2019

IJAAA

Self Cite

View full text Add to dashboard Cite

“…Also in an airplane, Torkashvand et al [ 9 ] asked flight attendants what activities passengers would give a low comfort rating in economy class; sleeping and relaxing were awarded the lowest comfort ratings. Passengers reported the same activities as least comfortable in economy class in a study by Bouwens et al [ 10 ], who found a statistically significant difference in importance of comfort influencing factors for sleeping and watching IFE. Probably sleeping upright or with limited recline is not so comfortable, as sleep efficiency is also lower [ 11 ].…”

Section: Introductionmentioning

confidence: 99%

Human behaviour should be recorded in (dis)comfort research

Smulders

Vink

2021

WOR

View full text Add to dashboard Cite

(Dis)comfort research that has no information on behaviour of the participants can be considered as incomplete, as major influencing factors could be missed. For (dis)comfort research it is important to capture factors such as context, task/activity, posture, movement, (distracting) stimuli and time, as these factors have influence on the experienced (dis)comfort. Recording the behaviour allows for better evaluation of and comparison between studies, contributing to an increase of scientific knowledge on (dis)comfort.

show abstract

“…Travelling by air has been becoming more affordable and more popular [ 1 ]. Offering a better comfort experience to passengers is of interest to the airlines, as a correlation has been found between the comfort of an aircraft cabin and the user’s preference of “flying again with the same airline” [ 2 ].…”

Section: Introductionmentioning

confidence: 99%

“…It is placed as the base of the discomfort pyramid [ 6 ]. Bouwens et al [ 2 ] also explored the importance of those factors for aircraft passengers and they ranked smell as the third most important factor regarding their experience on aircraft interior comfort. Additionally, they found that smell could influence people’s experience unconsciously [ 7 ].…”

Section: Introductionmentioning

confidence: 99%

Effect of scent on comfort of aircraft passengers

Yao

Song

Vink

2021

WOR

Self Cite

View full text Add to dashboard Cite

BACKGROUND: Scents may influence the perceived comfort of an environment. There are only a few studies conducted on the relationship between scent and comfort in aircraft cabin. OBJECTIVES: The goal of this research is to explore whether relationships between scents and perceived comfort can be found for passengers in an aircraft cabin. METHODS: 276 participants joined an experiment in a Boeing 737 fuselage. The participants were divided into nine groups and each joined a session for 60 minutes with the exposure to different scents. The effect of the odor was measured by a set of questionnaires at the beginning and at the end of the session. Results of questionnaires were analyzed regarding the effects on the completion time, of the type of scents, of the intensity of the scent and on gender. RESULTS: Significant differences were found at the beginning and at the end of the experiment regarding comfort and emotion, but sometimes no relations could be established. The influence of different scents on comfort/discomfort varied and changed over time. However, in all scenarios, participant’ scores on emotion decreased. Additionally, the added scents influenced the linearity between the changes in comfort and discomfort. CONCLUSIONS: Smell could influence the perceived comfort/discomfort of aircraft passengers over time, and different types of smells have different effects on passengers. The preferences on scents are diverse, which highlights the need for personalization in aircraft cabin design.

show abstract

Ranking of Human Senses in Relation to Different In-flight Activities Contributing to the Comfort Experience of Airplane Passengers

Cited by 22 publications

References 21 publications

Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience

Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience

Human behaviour should be recorded in (dis)comfort research

Effect of scent on comfort of aircraft passengers

Contact Info

Product

Resources

About