Realizing Teamwork in the Field: An Agent-Based Approach

Abstract

Habin Lee is a senior research fellow in Brunel University's Brunel Business School. He contributed to the mPower project at BT for more than five years before joining Brunel. His research interests include agent technology for business processes, information systems development methodology, and computer-supported cooperative work. He received his PhD in management information systems from the Korea Advanced Institute of Science and Technology. Contact him at Business & Management, Brunel Business School, Brunel Univ.,

JADE: A software framework for developing multi-agent applications. Lessons learned

“…Actions [8,17,19,25]). For instance, British Telecommunication's Intelligent Systems Research Centre uses JADE as the core platform of mPower [19], a multiagent system that is used by BT engineers to support cooperation between mobile workers and team-based job management, i.e.…”

“…For instance, British Telecommunication's Intelligent Systems Research Centre uses JADE as the core platform of mPower [19], a multiagent system that is used by BT engineers to support cooperation between mobile workers and team-based job management, i.e. teams rather than individuals receive job assignments and team members must cooperatively manage the assigned jobs.…”

Assurance Process for Large Open Source Code Bases

“…For instance, British Telecom uses JADE as the core platform for mPower [17], a multi-agent system that is used by engineers to support cooperation between mobile workers and team-based job management.…”

Context-aware mobile assistant agents in software project management

“…Agent technology deployed onto mobile devices has been recently by several authors [10,11,12], although their scope has been limited to applications in the tourism industry [10] and mobile services [12]. Spanoudakis et al [12] have proposed, detail an agent based approach for providing information services for tourism planning, travel, search among others.…”

“…Other applications of mobile agents include coordination of activities among workers in a field, enabling cooperation and minimizing user intervention and increasing accessibility. In mPower project, Lee et al [11] describe a real life deployment of agents in an application by British Telecom among network and maintenance engineers, where they have utilized this agent based approach to achieve workforce cooperation.…”