Reciprocal attentive communication in remote meeting with a humanoid robot

Morita, Tomoyuki; Mase, Kenji; Hirano, Yasushi; Shoji, K.

doi:10.1145/1322192.1322232

Cited by 31 publications

(24 citation statements)

References 15 publications

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“…They conclude that robot conferencing in the absence of presenting the remote persons appearance does not always result in superior social telepresence. Additionally, Morita et al (2007) showed that the eye gaze of a remote person was more recognizable when reproduced by a robot than by a live video. Bainbridge et al (2011) explored how a robot's physical presence affects human judgments of the robot as a social partner.…”

Section: Robotmentioning

confidence: 99%

A Comparison of Avatar-, Video-, and Robot-Mediated Interaction on Users’ Trust in Expertise

Pan

Steed

2016

Front. Robot. AI

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Communication technologies are becoming increasingly diverse in form and functionality. A central concern is the ability to detect whether others are trustworthy. Judgments of trustworthiness rely, in part, on assessments of non-verbal cues, which are affected by media representations. In this research, we compared trust formation on three media representations. We presented 24 participants with advisors represented by two of the three alternate formats: video, avatar, or robot. Unknown to the participants, one was an expert, and the other was a non-expert. We observed participants' advice-seeking behavior under risk as an indicator of their trust in the advisor. We found that most participants preferred seeking advice from the expert, but we also found a tendency for seeking robot or video advice. Avatar advice, in contrast, was more rarely sought. Users' self-reports support these findings. These results suggest that when users make trust assessments, the physical presence of the robot representation might compensate for the lack of identity cues.

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Section: Robotmentioning

confidence: 99%

A Comparison of Avatar-, Video-, and Robot-Mediated Interaction on Users’ Trust in Expertise

Pan

Steed

2016

Front. Robot. AI

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“…The previous studies that showed superiorities of robot conferencing dealt with each telecommunication media as a single factor [5] [10]. By contrast, this study divided the telecommunication media into a physical embodiment factor and a transmitting information factor.…”

Section: Related Workmentioning

confidence: 92%

“…The main feature of robot conferencing is that a teleoperated robot shows the bodily motions of a remote person with a physical embodiment. Some studies reported superiorities of robot conferencing to videoconferencing [5] [10]. One such study showed that the teleoperated robot which has a realistic human appearance enhances social telepresence compared with audio-only conferencing and videoconferencing [10].…”

Section: Introductionmentioning

confidence: 99%

Robot conferencing

Tanaka

Nakanishi

Ishiguro

2014

CHI '14 Extended Abstracts on Human Factors in Computing Systems

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The main feature of robot conferencing is to present the body motions of a conversation partner with a physical embodiment. The purpose of this study is to clarify the effects of this feature on social telepresence, i.e., the sense of resembling face-to-face interaction. We conducted an experiment in which subjects talked with a remote conversation partner through various communication media to compare the robot conferencing with existing media that have no physical embodiment. As a result, we observed that the physical embodiment enhanced social telepresence.

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“…Some of them exhibit their own robotic face instead of the operator's face [11,14,23]. And others are equipped with a display that shows the operator's face, but its size is usually small [8,9,16,19,24].…”

Section: Related Workmentioning

confidence: 99%

Zoom cameras and movable displays enhance social telepresence

Nakanishi

Kato

Ishiguro

2011

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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This paper shows that the augmentation of a remote person's positional movement enhances social telepresence. There are three possible ways of representing a remote person's movement toward the user in visual communication: a) the remote person's movement toward the remote camera, b) the remote camera's zooming in to enlarge the remote person's picture, and c) a forward movement of the display that is displaying the remote person. We conducted an experiment to see the relationship among these three ways and the effects of a remote camera's zooming and a display's movement on social telepresence. In the experiment, we observed that the remote person's movement lowered the reality of conversations, and the remote camera's zooming lowered the visual quality. However, social telepresence was enhanced when both the person's movement and the camera's zooming occurred simultaneously. We also observed that a 6-centimeter movement of the display enhanced social telepresence, whether the remote person moved or not.

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Reciprocal attentive communication in remote meeting with a humanoid robot

Cited by 31 publications

References 15 publications

A Comparison of Avatar-, Video-, and Robot-Mediated Interaction on Users’ Trust in Expertise

A Comparison of Avatar-, Video-, and Robot-Mediated Interaction on Users’ Trust in Expertise

Robot conferencing

Zoom cameras and movable displays enhance social telepresence

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