Reconceptualising Interpretation: The Role of Tour Guides in Authentic Tourism

Reisinger, Yvette; Steiner, Carol J.

doi:10.2167/cit280.0

Cited by 171 publications

(104 citation statements)

References 32 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The highest correlation was for the PM media and the lowest was for the TG. This finding was not supported by previous studies; earlier studies reporting that TG can contribute toward induced states of mindfulness better than other mediums, such as PM (Cohen, 1985;Io, 2013;Reisinger & Steiner, 2006). However, the respondents in the current study did not report a more significant effect for TG on inducing mindfulness compared with PM or EDA mediums.…”

Section: Discussioncontrasting

confidence: 99%

“…Furthermore, from the perspective of visitors, the personal connection feature of the PM medium, and the interactivity/participation feature of the TG medium can contribute toward greater mindfulness more so than other features. Previous studies have suggested the use of TG because of the potential for tour guides to interact with visitors more effectively (Io, 2013;Reisinger & Steiner, 2006). However, the visitors surveyed in this study indicated that the PM medium was more successful in establishing a personal connection between them and the site than TG medium and in inducing mindfulness.…”

Section: Discussioncontrasting

confidence: 58%

See 1 more Smart Citation

What Influences Visitor Mindfulness at World Heritage Sites?

Noor¹,

Rasoolimanesh²,

Jaafar³

et al. 2014

Tourism Culture & Communication

View full text Add to dashboard Cite

Mindfulness refers to a state of mind in which a person selectively and actively processes information gathered from their surrounding environment. This concept may be helpful for enhancing visitor learning at heritage sites. However, there is a paucity of literature exploring the concept of mindfulness in tourism. This study investigates the influence of both setting and visitor factors on the state of mindfulness of visitors to selected heritage sites at the Malacca World Heritage Site (WHS), Malaysia. We demonstrate that various factors correlate with visitor mindfulness, namely variety, personal connection, and the interactivity of communication media. Conversely, other visitor characteristics do not influence mindfulness directly, namely age, gender, education, nationality, and frequency of visitation. However, these features do affect the setting factors. This study contributes to the mindfulness literature regarding the importance of setting and visitor factors in a WHS and recommends that mindfulness be considered as part of an overall approach toward more sustainable heritage tourism.

show abstract

Section: Discussioncontrasting

confidence: 99%

Section: Discussioncontrasting

confidence: 58%

What Influences Visitor Mindfulness at World Heritage Sites?

Noor¹,

Rasoolimanesh²,

Jaafar³

et al. 2014

Tourism Culture & Communication

View full text Add to dashboard Cite

show abstract

“…Tour guides are 'couriers of knowledge' (Jafari, 2000) but can also be pathfinders, leaders, mediators, facilitators, culture brokers, and entertainers (Weiler & Ham, 2001;Ham & Weiler, 2002;Reisinger & Steiner, 2006). They are of great importance in providing the tourist with a positive experience as tour guides are 'on the ground', in the foreground, and frontline players (Ap & Wong, 2001).…”

Section: Literature Reviewmentioning

confidence: 99%

“…These assets attract visitors from all over the world who are interested in nature-based and cultural tourism and in experiencing wilderness (Newsome, Moore & Dowling, 2002;Worboys, Lockwood & Kothari, 2005;Wegner & Macbeth, 2011). Many tourists choose guided tours for a number of reasons, including access to and accessibility of these often remote areas, and in expectation of obtaining an educative and therefore enriched experience (Reisinger & Steiner, 2006). It is the role of tour guides to take tourists to iconic places and help them experience and understand how special they are.…”

Section: Introductionmentioning

confidence: 99%

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

Greiner¹,

Wegner²

2014

Asia-Pac J Innov Hosp Tour

View full text Add to dashboard Cite

Abstract:In the pursuit of delivering high quality tourist experiences in a geographically remote and professionally isolated setting, many tourist guides in north Australia have associated themselves with Savannah Guides Limited (SGL). SGL is a professional association of tour guides operating in Australia's tropical savannas, a vast landscape renowned as remaining wilderness and harbouring many cultural assets. SGL seeks to set and maintain high standards in relation to interpretation and public education, training and guiding, and natural and cultural resource management. This paper provides a member's perspective of SGL and its perceived success, and discusses challenges the organisation faces for the future. The paper reports the results of a quantitative survey of existing and former members of SGL to investigate what guides are looking for in their professional association, and to what extent their expectations are being met. Exploratory factor analysis was conducted of Likert scales to detect patterns in members' expectations of and satisfaction with SGL. The underlying motivations for joining SGL were strong professional branding, working with like-minded people, and a sense of wanting to protect and care for the environment. Member expectations were largely fulfilled and benefits were seen to manifest in terms of business performance and personal satisfaction. From a member's perspective, SGL is a well-functioning and responsive organisation with strong leadership and a recognisable brand, and well equipped to master future challenges. The paper uses the learning organisation framework to discuss the challenges of ensuring the continued success of a tourist

show abstract

“…Konunun bu yönüyle rehberlerin sosyal liderlik boyutunda yorumcu rollerinin ön plana çıktığı görülmektedir. Reisinger ve Steiner (2006) (Kozak vd. 2013: 197-198).…”

Section: Introductionunclassified

The Effects of the Mediation and Leadership Role of Tour Guides on the Tour Experience: A Research on Nature Tours

Güzel

Köroğlu

2014

Gaziantep University Journal of Social Sciences

View full text Add to dashboard Cite

ÖzetTurist rehberliği, sadece tarihi eserlerin anlatılmasının ötesine uzanan ve bütünsel tatil deneyimi üzerinde de etkisi olan bir meslek olarak farklı rolleri gerektirmektedir. Bu araştırmanın amacı Kültür ve Turizm Bakanlığından çalışma belgesini (ruhsatname) almış olan turist rehberlerinin liderlik ve aracılık rollerinin öncelikle rehber performansı ve sonrasında bütünsel tur deneyiminin değerlendirilmesine yönelik etkilerinin incelenmesidir. Dolayısıyla parametreler arasındaki ilişkilerin belirlenmesi amacıyla önemli bir turizm bölgesi olan Sarıgerme"de 2013 yılı Mayıs, Haziran ve Temmuz aylarında rehberli doğa turlarına katılan yabancı turistler üzerinde bir anket uygulanmıştır. Soru formlarıyla elde edilen veriler aracılığıyla kurulan liderlik ve aracılık rolünün, iki ayrı model olarak rehber performansı ve bütünsel tur deneyimi üzerindeki ilişkisi Yapısal Eşitlik Yöntemiyle (YEM) incelenmiştir. Araştırma sonucunda rehberlerin liderlik ve aracılık rollerinin rehber performansının değerlendirmesinde önemli olduğu ve algılanan rehber performansının da bütünsel tur deneyimi üzerinde etkili olduğu anlaşılmıştır.Anahtar Kelimeler: Profesyonel turist rehberi (PTR), liderlik, aracılık, tur deneyimi, doğa turları, yapısal eşitlik modeli. AbstractOther than being a profession that extends beyond only providing information on the historical monuments, tour guiding is a job that has positive effects on the holistic holiday experience. Thus, this profession in its context embodies many different roles that are necessary. With this context, the purpose of this study is primarily to analyze the effects of the leadership and mediation roles on certificated tour guide performance evaluation and then on holistic tour experience. Consequently, in order to determine the relationships between parameters, a field survey at Sarigerme tourism region was conducted on the guided nature tours during the months of May, June and July in 2013. Through the data obtained by the questionnaires, the relationship between the leadership

show abstract

Reconceptualising Interpretation: The Role of Tour Guides in Authentic Tourism

Cited by 171 publications

References 32 publications

What Influences Visitor Mindfulness at World Heritage Sites?

What Influences Visitor Mindfulness at World Heritage Sites?

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

The Effects of the Mediation and Leadership Role of Tour Guides on the Tour Experience: A Research on Nature Tours

Contact Info

Product

Resources

About