Reconceptualizing Tourism

Farrell, Bryan H.; Twining-Ward, Louise

doi:10.1016/j.annals.2003.12.002

Cited by 460 publications

(307 citation statements)

References 40 publications

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“…In this context, a tourism destination is composed of complex networks with a large number of resources and co-producing actors delivering a variety of products and services [1][2][3][4][5][6][7][8]. In an increasingly saturated marketplace, the development and promotion of a tourist destination must be guided by analytic frameworks that focus on the concept of competitiveness [9].…”

Section: Introductionmentioning

confidence: 99%

Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective

Díaz

Espino‐Rodríguez

2016

Sustainability

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Abstract:The competitiveness of a tourism destination depends on the sustainability of its economic and environmental resources. The aim of this paper is to determine the key factors in achieving the sustainability of a tourism destination in relation to the performance obtained. A methodology based on the opinions of stakeholders is developed to determine the sustainability factors and performance in the tourism destination of Gran Canaria. The variables used in the study are related to the environmental resources, the principal agents in the tourism supply chain, the governance of the destination, and the complementary characteristics that improve the competitiveness of the tourism destination, as well as the dimensions that determine security. Performance is measured by stakeholders from two perspectives, the destination and the customers, in order to establish the main variables that will influence the destination's sustainability. The key sustainability factors were identified, and a regression analysis determined that there was a positive influence on long-term performance. The results showed that the key factors that have a direct and significant relationship with performance are the key resources and supply chain, security, alternative leisure, and governance.

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Section: Introductionmentioning

confidence: 99%

Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective

Díaz

Espino‐Rodríguez

2016

Sustainability

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“…The theoretical work in this field is still in its infancy and just a handful of researchers have started to consider the complex systems approach as a more effective framework for the understanding of the many and different phenomena (Farrell & Twining-Ward, 2004;Faulkner, 2000;McKercher, 1999).…”

Section: Complexitymentioning

confidence: 99%

Complex Systems, Information Technologies, and Tourism: A Network Point of View

Baggio¹

2006

Information Technology & Tourism

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There is a growing interest in complexity science as a framework for understanding social and economic systems. This paper aims at presenting this approach giving a brief overview of the complexity framework and illustrating some of the methods in order to allow the reader to gain a deeper appreciation of this perspective. The role of information management and information technology in tourism, emphasized on numerous occasions, is examined in this context. It is argued that this framework can offer tools and techniques able not only to better understand the general state from a theoretical point of view, but can also provide practical guidance in specific situations. As an example, the structure of the community of websites belonging to Italian travel agencies is analyzed.

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“…The problem is that some scholar, while they use linear, specialised, predictable, deterministic, cause-and-effect tools, they actually work in a field of study that is largely non-linear, integrative, generally unpredictable, qualitative, and characterised by causes that can predict multiple outcomes (Farrell and Twining-Ward, 2004).…”

Section: Introduction: Ethics Tourism and Uncertaintymentioning

confidence: 99%

Defining a sustainable overbooking approach in the hospitality industry

Fasone

Faldetta

2013

IJSSM

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Tourism industry is characterised by a growing uncertainty about volume of demand and relationships with tourists. Hotels often practice overbooking to face uncertainty, seeking to maximise rooms' occupancy rates acting on the reduction of uncertainty on demand. At the same time overbooking is often correlated to an increase of uncertainty in relationships because it is very difficult to predict how different customers might react facing overbooking. This article aims to compare two different overbooking approaches: the traditional overbooking approach and an alternative one, called fair and transparent overbooking, according to which customers are made aware in advance of the possibility of overbooking. The main objective is to understand what are the consequences of traditional overbooking, both positive and negative, and then to figure out if the introduction of a new overbooking formula could alleviate the negative consequences, while maintaining the benefits, making it more sustainable from a social, relational and economic point of view. The theoretical analysis is supported by an empirical survey which aims to verify how overbooking is common, for which reasons is mainly practised by hotels and what are the main benefits and problems. Finally, the survey aimed to explore the possibility of practicing the fair and transparent overbooking.

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Reconceptualizing Tourism

Cited by 460 publications

References 40 publications

Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective

Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective

Complex Systems, Information Technologies, and Tourism: A Network Point of View

Defining a sustainable overbooking approach in the hospitality industry

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