2020
DOI: 10.31235/osf.io/2ra9x
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Reducing Exclusionary Attitudes Through Interpersonal Conversation: Evidence from Three Field Experiments

Abstract: Exclusionary attitudes—prejudice toward outgroups and opposition to policies that promote their well-being—are presenting challenges to democratic societies worldwide. Drawing on insights from psychology, we argue that non-judgmentally exchanging narratives in interpersonal conversations can facilitate durable reductions in exclusionary attitudes. We support this argument with evidence from three pre-registered field experiments targeting exclusionary attitudes toward unauthorized immigrants and transgender pe… Show more

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Cited by 37 publications
(71 citation statements)
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References 35 publications
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“…Will contact with others who threaten and offend us reduce the desire to punish them? Cross-national studies of contact with migrants show promise in that regard ( 46 ), as does nonjudgmental interpersonal conversation ( 47 ). Educating children to respect and empathize with others who are different from them may be an effective antidote to hating and punishing those people later in life.…”
Section: Discussionmentioning
confidence: 99%
“…Will contact with others who threaten and offend us reduce the desire to punish them? Cross-national studies of contact with migrants show promise in that regard ( 46 ), as does nonjudgmental interpersonal conversation ( 47 ). Educating children to respect and empathize with others who are different from them may be an effective antidote to hating and punishing those people later in life.…”
Section: Discussionmentioning
confidence: 99%
“…Three additional field experiments using similar techniques showed positive treatment effects, albeit with much smaller effect sizes. 31 Effects were also robust across different media, including in-person conversations, conversations over the phone, and video, and remained several months after the intervention.…”
Section: Deep Engagementmentioning
confidence: 90%
“…Narratives can “transport” people away from the here-and-now ( 44 ), and stories that facilitate attentional absorption can help to change political beliefs ( 45 ). One large-scale study found that narratives, when paired with nonjudgmental listening, can shift views on contentious issues ( 46 ). The rich literature on political persuasion ( 47 , 48 ) further highlights the ability for narratives to persuade ( 49 )—often because narratives typically present information “peripherally,” minimizing the likelihood for counterarguments from “central” processing ( 50 ).…”
Section: The Power Of Personal Experiencementioning
confidence: 99%