“…Bergqvist, 2012), developing appointment systems to improve port gate efficiency (e.g. Giuliano, & O'Brien, 2007), extending operation times (e.g. Giuliano, & O'Brien, 2008), extending the borders of the port beyond the port precinct (Veenstra, Zuidwijk & van Asperen, 2012) or influencing the port modal split (e.g.…”