Reengineering of Tourism Organization Structure: The Case of Slovakia

Gajdošíková, Zuzana; Gajdošík, Tomáš; Kučerová, Jana; Magátová, Ivana

doi:10.1016/j.sbspro.2016.09.051

Cited by 7 publications

(4 citation statements)

References 17 publications

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“…In this context, it has been aimed to determine implementation levels of mission, vision and basic values statements, strategic planning processes, benchmarking, outsourcing, total quality management, SWOT analysis, strategic alliances, reengineering, empowerment and information and communication technologies in these enterprises by means of conducting interview with the hotel managers. In the study, strategic management tools have been found to be important in hotel management operations as stated by Abya (2015), Angeloni (2013), Zlatković (2016), Wöber (2002), Timmerman and Lytle (2007), Holjevac (1996), Gajdošíková et al, (2016), Galičić (1996), Buhalis (1998) and Morais et.al., (2016) in the literature. In addition, the study bears resemblance to the research conducted by Şentürk (2012) in the dimension of total quality management approach and has revealed that this strategic management tool is frequently applied in hotel management operations.…”

Section: Conclusion and Recommendationsmentioning

confidence: 86%

Strategic Management Tools: A Qualitative Research on Hotel Enterprises

2019

JoCReSS

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Strategic management tools, which are effective in the success of strategic management processes, are also important in the sustainable success of enterprises. In the study, tourism enterprises, which are one of the important sectors of Turkey's economy are examined. In this context, the study population consists of three-star, four-star and five-star hotel enterprises operating in the province of Çanakkale and operating under the Ministry of Tourism. In the study, interview method, which is among the qualitative research methods, has been used and interviews have been conducted with 19 hotel managers in total. Research findings indicate that not all strategic management tools have been implemented in hotel management. In this context, it has been stated that total quality management approach, SWOT analysis, strategic alliances, re-engineering approach and information and communication technologies have been utilized used in hotel management. In addition, it has been observed that mission and vision statements, strategic planning works, benchmarking approach, empowerment approach and outsourcing approach have not been implemented in hotel management. According to the research results, the main reasons for not implementing all of the strategic management tools in hotel management have been expressed as; the fact that tourism enterprises are a component of the service sector and the existence of a specific sector structure and also the deficiencies in the professional management processes.

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Section: Conclusion and Recommendationsmentioning

confidence: 86%

Strategic Management Tools: A Qualitative Research on Hotel Enterprises

2019

JoCReSS

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“…Slovakia is a relatively new independent state, which is not very well known in the international tourism market. Therefore, domestic tourism plays the crucial role in the Slovak tourism development form the long-term perspective (Gajdošíková, Gajdošík, Kučerová, & Magátová, 2016). "Geography is the ideal discipline for studying the global tourism industry.…”

Section: Introductionmentioning

confidence: 99%

Tourism Intensity in the NUTS III Regions of Slovakia

Štefko

Vašaničová²,

Litavcová³

et al. 2018

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Although Slovakia is not yet well known on the international tourism market, regional specificity and variability predetermine the Slovak area for the development of tourism, which has become increasingly popular in recent years. The aim of this paper is to assess and visualize the tourism intensity in the NUTS III regions of Slovakia. Therefore, we calculate indicators such as Defert index, tourism intensity rate, Charvat index, index of territorial density of tourism, tourist density rate, and index of land use. Results show that Bratislava Region had the biggest volume of tourism intensity; the second position occupied the Zilina Region; and the Presov Region ranked third. We found out that there has been a positive change in the development of almost all tourism intensity indicators during the period from 2001 to 2016. Based on the values of the calculated indicators, it seems that Slovakia still has the opportunity to develop tourism sector in all regions.

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“…[12], Campob S. [12], María J.Yagüeb [12]. Integration of the traditional enterprises of service trade in digital economy demands changes of organizational forms and the general strategy of development management in tourism that is analyzed by authors: Zuzana Gajdo [13], Tomás Gajdo [13], Jana Kuþerová [13], Ivana Magátová [13]. Reichstein C. and Härting R.-C. [14] thoroughly studied the concept of changes in process of functioning and management of the tourist enterprise taking into account requirements of informatization of tourist services.…”

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confidence: 99%

“…If development of an information economy is considered the following type of economic society development, then the area of impact of informatization. This development only begins, one of such interesting examples are works [13], [14], [16] and others. In Ukraine similar scientific research is almost not conducted, or has very narrow and specific specialization of these researches.…”

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confidence: 99%

Development directions of domestic tourist companies

Borysova¹,

Borysova²

2019

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Introduction. In the 21st century tourism took a leading place in the international foreign economic relations, began to have a serious impact on development of economy of the certain countries and the world economy in general. Тhose benefits for both people and economy of countries and the whole regions do not raise any doubts. Tourism is a complex sector, but it significantly influences national economy, social and humanitarian bases. Aim and tasks. Research objective is definition of the developments’ directions and tourism industry’s financing, identification of factors, regularities and development trends at the present stage in Ukraine. Thus, there was a task to analyze systemically the current state of the Ukrainian tourist industry’s development, in other countries, and to investigate the question concerning financial and organizational component of the Ukrainian tourism industry functioning in Ukraine. Results. It was offered to use the concept of tourism development with transition in development from short-term to long-term planning, at the international, national and regional levels. Developing of the telecommunications has a certain influence on the development directions of the tourist industry: development of portals, websites, mobile applications to simplify communication between suppliers of tourism and ultimate consumers. In Ukraine, is more effective the state regulation model of tourism with control through the separate divisions in two directions. This will resolve the question of budgetary funds use for development and implementation of tourism’s development programs. It is necessary to use alternative sources of travel business’s financing such as agreements about tourist object’s share uses, as partnership in attraction of borrowed funds and sponsorship. Conclusions. Аt the present stage the important direction is state regulation in tourism in combination of the state and regional development tourism programs. These regulations requires improvement of tourists’ service quality and personnel’s professional competences development, development of the marketing plan and creation of the Ukrainian tourist agencies on advance in Ukraine and abroad. Such development has to be carried out by taking into account development of an information economy: in the Internet and with use of innovative financial instruments.

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Reengineering of Tourism Organization Structure: The Case of Slovakia

Cited by 7 publications

References 17 publications

Strategic Management Tools: A Qualitative Research on Hotel Enterprises

Strategic Management Tools: A Qualitative Research on Hotel Enterprises

Tourism Intensity in the NUTS III Regions of Slovakia

Development directions of domestic tourist companies

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