“…There is evidence that thoughts cause emotional responses (Frijda, 1986;Lazarus & Folkman, 1984;Ortony, Clore, & Collins, 1988), cognition creates labels used to identify physiological feelings as discrete emotions (Schachter & Singer, 1962), and emotions in turn are a source for information processing and decision making (Albarracin & Kumkale, 2003;Schwarz & Clore, 1983). We propose that Lazarus's (1991Lazarus's ( , 1993Lazarus's ( , 2006 cognitive mediation theory that views appraisals and evaluations as the basis for emotional response elicitation is the most relevant framework for the workplace, as demonstrated by affective events theory developed by Weiss and Cropanzano (1996). Affective events theory explains that an event elicits an initial evaluation "for relevance to well-being in simple positive or negative terms.…”