“…Thus, capacity development for remote teaching, learning and assessment (TLA) became an immediate focus for university leadership (Pokhrel & Chhetri, 2021). Educators felt ill-equipped to encourage student participation in an online environment where they were aware that students had limited use of ICT for the purpose of learning (Al-Yateem et al, 2021;Kumar, et al, 2021), and they were suddenly required to develop an online presence and engage with http://www.sajcd.org.za Open Access students (McGill, Turrietta, & Lal, 2021). The educators tended to describe students as unresponsive during online teaching and learning (Yakar, 2021).…”