Relationship between job stress and organizational commitment: An empirical study of banking sector

Abstract

Stress can be defined as experienced discrepancy between demand of environment and capabilities of individual. In every phase of life, every individual has to face stress. Employees in different organizations face stress. Especially in the banking sector, employees face great stress due to many stress antecedents like lack of support from supervisors, great pressure of work, problematic co-workers relationship and family and work life conflicts. All these stressors lead to low organizational commitment and absenteeism. The aim of this study is to check the impact of job stress on organizational commitment in the banking sector. For this purpose, 30 questionnaires were filled by the employees of 3 different banks. Results demonstrate the negative and significant relationship between job stress and organizational commitment. Results also show that stress is a major cause that decreases the employee's commitment towards the organization.

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“…Arogundade and Onabanjo (2013)observed that stress is a term that is widely used in everyday life and it is globally acknowledged as a major challenge to workers' health and the health of an organization. Bhatti, Bhatti, Akram, Hashim, Akram, and Akram (2016) defined job stress as the harmful physical and emotional responses that happen when the requirements of the job do not match the competences, resources, or needs of the worker. Similarly, job stress may be conceptualized as a situation where employees' skills knowledge and abilities do not match with organizational requirements (Bhatti et al 2016).Occupational stress has a negative effect on a person's psychological and physical health as well as an organization's effectiveness (Divakar,2015).…”

Determination of the Correlation Between Nurses’ Organizational Commitment and Job-Related Stress Levels: An Example of a Public Hospital

“…In addition, another result of our research is that there is a negative correlation between job-related stress and emotional, normative, and overall organizational commitment. Looking at studies in foreign literature, many studies show that job-related stress has a significant and negative correlation with an organizational commitment [28][29][30][31][32][33][34][35]. The results of the research examining the characteristics between organizational commitment and job-related stress of nurses who play an active role in achieving the goals and objectives of hospitals and providing a quality and efficient service also support the results of our study [15,25,29,32,[36][37][38][39][40][41][42][43][44].…”

İş Stresinin Algılanan Yönetici Desteği İle İşten Ayrılma Niyeti Arasındaki İlişkide Üstlendiği Rol

“…Bireysel anlamda; fizyolojik hastalıklara (baş ağrısı, uyku bozukluğu), psikolojik rahatsızlıklara (endişe, depresyon, öfke, unutkanlık, çaresizlik hissi) ve davranışsal bozukluklara (alkol, sigara, uyku hapı kullanımı, saldırgan davranışlar, iş kazaları) neden olmaktadır (Gillespie, Walsh, Winefield, Dua ve Stough, 2001, s.65-66;Ross ve Altmaier, 1994, s. 12-13). Diğer taraftan, iş stresinin örgütsel çıktılarla ilişkisini inceleyen çalışmalarda, iş stresinin iş tatmini (O'Neill ve Davis, 2011), performans (Irawanto, Noermiyati ve Primasari, 2015) ve örgüte bağlılığı (Bhatti, Bhatti, Akram, Hashim ve Akram, 2016) azalttığı; tükenmişlik (Khattak, Khan, Haq, Arif ve Minhas, 2011) ve devamsızlığı (Vasse, Nijhuis ve Kok, 1998) arttırdığı tespit edilmiştir.…”