Relationship of patient-centered communication and cancer risk information avoidance: A social cognitive perspective

Yu, Lei; Zheng, Feiyang; Xiong, Jie; Wu, Xiang

doi:10.1016/j.pec.2021.02.004

Cited by 18 publications

(7 citation statements)

References 45 publications

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“…There is evidence that many patients respond positively to using ICT as an adjunct to in-person discussion with a physician [ 20 ]. Patient-provider communication is critical in a cancer diagnosis [ 21 ]. Patients with breast cancer in one study reported an increased ability to cope with their illnesses and a greater rapport with their physicians [ 20 ].…”

Section: Reviewmentioning

confidence: 99%

The Emerging Boon of Information and Communication Technology in Multidisciplinary Cancer Care: A Force Multiplier With a Human Touch

Vijayakumar¹,

Lancaster²,

Nittala³

et al. 2023

Cureus

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Cancer care (CC) is incredibly complex and requires the coordination of multiple disciplines for optimal outcomes. Historically, this has been accomplished with multidisciplinary tumor boards (MDTBs), but the benefits, while perhaps intuitive, have not always been demonstrated with sufficient research robustness and validity. We hypothesize that this difficulty in demonstrating the benefit of MDTBs may be related to a delay in decision-making and operationalizing those decisions. The history and value of MDTBs are presented as well as their weaknesses and limited demonstration of improved outcomes. A major weakness highlighted by the challenges of MDTBs is the concept of total package time (TPT) (rather, the inability to keep it as short as possible); any significant delays in CC for any discipline may have a deleterious impact on any given patient's care outcome. Drawing on our own experience with utilizing information and communication technology (ICT) during an effort to apply accountability theory to improve specifically radiation therapy package time (RTPT), we argue that similar principles will be applicable in the improvement of not only the TPT which relies on multiple disciplines, but other factors of CC as well, such as coordination. Experience with improvement in RTPT is discussed and the underlying theory is demonstrated as a sound methodology to apply beyond RTPT to TPT involving coordination of multiple disciplines and stands to lead to the full realization of the benefits of the multidisciplinary approach. The complexity of cancer means that real solutions to optimal outcomes are also, by nature, complex, but here simple accountability theory is demonstrated that may unlock the next phase of multidisciplinary coordination. In this work, we argue that the benefits of the MDTB format can be fully realized with the addition of ICT, a technological breakthrough in the past two decades, while not forgetting about continued human factors.

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Section: Reviewmentioning

confidence: 99%

The Emerging Boon of Information and Communication Technology in Multidisciplinary Cancer Care: A Force Multiplier With a Human Touch

Vijayakumar¹,

Lancaster²,

Nittala³

et al. 2023

Cureus

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“…Compared with people with more coping resources, people with fewer were more likely to avoid information [ 29 ]. Cognitive dissonance increased the willingness to avoid information [ 30 ], but self-efficacy decreased individuals’ willingness [ 31 , 32 ]. Individual self-affirmation helped reduce the avoidance of risk information, but increased users’ avoidance when information may force people to carry out unwanted behaviors and when information was related to the risk of an untreatable disease [ 33 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study

Guo

Sun

2023

Behavioral Sciences

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Users’ avoidance behavior of health information has received growing attention recently, but research into users’ avoidance behavior of diabetes information remains limited. This paper aims to reveal the process and the factors of avoiding online diabetes information. The interview, conducted with the critical incident technique, and the diary methods were used to collect 40 true incidents of online diabetes information avoidance from 17 participants. Based on the thematic analysis method and grounded theory, the data were analyzed to identify the key phases of the avoidance process and obtain the factors influencing the occurrence of avoidance behavior. The results showed that the macro-process of online diabetes information avoidance comprised three phases: pre-encountering, encountering, and avoiding after encountering. First, browsing, searching, or social interaction provide the context for encountering; second, the encountering occurrence consists of three steps—noticing the stimuli, reacting to stimuli, and examining the content; and third, to avoid the online diabetes information encountered, users will adopt avoidance strategies, such as avoiding information sources, controlling attention, delaying access, forgetting information, and denying information, which is manifested as general avoidance and strong avoidance, and has positive, negative, or no effect on users. The 14 influencing factors of avoidance behavior obtained were divided into four clusters. User-related factors include demographic characteristics, health-behavior perception, perceived threat, perceived control, and information sufficiency; information-related factors include information quality, information overload, and information dissemination; environment-related factors include context type, behavior place, time pressure, and social factors, and emotion-related factors include the pre-encountering and post-encountering emotional states. These findings can guide the intervention of information avoidance behavior.

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“…Based on the triadic interaction proposed in social cognition theory [24,61], consumers, as the main subjects of the entire influence process, are affected by both individual factors and the environment simultaneously. First of all, through the analysis of the impact of hotels and special events, it can be seen that, before these external events affect consumers' health, consumers need to have intentional or unintentional perceptual or behavioural interactions with them.…”

Section: Impact Of Special Events and Consumer Characteristics On Con...mentioning

confidence: 99%

Research on Factors Influencing Hotel Consumers’ Health: A Systematic Review and Ways Forward

Jia,

Garg,

Shi

2024

Sustainability

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The health experience is a crucial component of the customer experience that must not be overlooked. The sustainable development of the hospitality industry is affected by consumers’ health experiences in many aspects. As a part of the hospitality industry, the hotel industry should pay attention to consumers’ health experiences. This study uses a systematic review methodology and concept-based content analysis. The basic review section analyses the overall research trends from the perspectives of publishing time, publication channels, research themes, theoretical foundation, and research methodologies. The theme analysis section identifies three source themes that influence the health of hotel consumers: (1) hotels, (2) consumers themselves, and (3) special events. Based on the conclusions of the studies in the data set, the relationship between these three types of sources of influence and consumers’ health is analysed and discussed in combination with social cognitive theory. Then, two multidimensional frameworks are developed based on these source categories. The frameworks can be used to explain source categories and impact processes, as well as the relationship between impact sources and different health categories. Based on the existing research in the data set, nine valuable research questions are proposed for other researchers’ reference.

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Relationship of patient-centered communication and cancer risk information avoidance: A social cognitive perspective

Cited by 18 publications

References 45 publications

The Emerging Boon of Information and Communication Technology in Multidisciplinary Cancer Care: A Force Multiplier With a Human Touch

The Emerging Boon of Information and Communication Technology in Multidisciplinary Cancer Care: A Force Multiplier With a Human Touch

Research on the Process and Influencing Factors of Online Diabetes Information Users’ Avoidance Behavior: A Qualitative Study

Research on Factors Influencing Hotel Consumers’ Health: A Systematic Review and Ways Forward

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