Relationships among ERP, supply chain orientation and operational performance

Açar, Mehmet Fatih; Zaim, Selim; Işık, Mine; Çalışır, Fethi

doi:10.1108/bij-11-2015-0116

Cited by 44 publications

(43 citation statements)

References 54 publications

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“…In contrast, Hsu's (2013) research uncovered that ERP implementation did not affect the company's competitive advantage. Similar results obtained by Kristianti and Achjari (2017) and Acar, Zaim, Isik, and Calisir (2017) in their research disclosed that ERP implementation did not affect financial performance.…”

Section: Introductionsupporting

confidence: 84%

The Influence of Enterprise Resource Planning (ERP) Implementation System on Company Performance Mediated by Organizational Capabilities

Putra

Rahayu

Putri

2021

JAI

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Research aims: This study aims to examine the effect of Enterprise Resource Planning (ERP) system implementation on company performance with organizational capabilities as a mediating variable.Design/Methodology/Approach: This research is a quantitative study using 117 samples of manufacturing companies listed on the IDX from 2013 to 2018. Analysis and testing in this study employed SEM-PLS to test the effect of Enterprise Resource Planning (ERP) system implementation on company performance with organizational capabilities as a mediating variable.Research findings: The results showed that the ERP system's implementation had a significant positive effect on company performance and organizational capabilities. Organizational capabilities also had a significant positive effect on company performance. Besides, it was found that organizational capabilities mediated the relationship between ERP system implementation and company performance.Theoretical contribution/Originality: This study utilized a cybernetics approach theory, RBV theory, and organizational capabilities theory to investigate the mediating role of organizational capabilities in increasing the impact of ERP systems on company performance.Practitioner/Policy implication: This study provides evidence that ERP implementation makes an integrated operating system and can increase organizational capabilities by utilizing existing resources, and ultimately will also increase company performance.Research limitation/Implication: In this research, it is challenging to find organizational capability measures, such as marketing capability and process improvement. This study only used one intervening variable so that the information obtained from the results is still limited.

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Section: Introductionsupporting

confidence: 84%

The Influence of Enterprise Resource Planning (ERP) Implementation System on Company Performance Mediated by Organizational Capabilities

Putra

Rahayu

Putri

2021

JAI

View full text Add to dashboard Cite

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“…However, achieving these goals and objectives is highly dependent on how organizations interact and respond to the various environmental changes that occur in the local, regional and global markets (Obeidat et al , 2016). Successful organizations are the ones using strategic management as it helps them develop goals, clarify directions for the future of the organization, assist in the allocation of resources, the creation of senior leadership and the development of skills (Bing and Zhengping, 2011; Acar et al , 2017).…”

Section: Literature Reviewmentioning

confidence: 99%

The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance

Masa'deh

Al-Henzab

Tarhini

et al. 2018

BIJ

205

173

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Purpose The purpose of this paper is to explore the relationship between three variables of strategic orientation (market orientation, technology orientation entrepreneurial orientation) and organizational performance in the Jordanian pharmaceutical sector. Design/methodology/approach This study employed a quantitative research design where 252 questionnaires were collected form respondents operating in various pharmaceutical companies in Jordan to obtain necessary data to test the hypotheses developed for the study. Multiple regressions were used to analyze the research data. Findings The results of the analysis revealed that strategic orientations were positively and significantly related to organizational performance. The findings also showed that market orientation contributed the most to the enhancement of organizational development followed by technology orientation and finally entrepreneurship orientation. Practical implications These findings contribute to the understanding of the importance of employing multiple strategic orientations in order to enhance organizational performance, particularly in pharmaceutical companies Originality/value This is the first study which adequately covers the relationship between three variables of strategic orientation (market orientation, technology orientation, entrepreneurial orientation) and organizational performance in the Jordanian pharmaceutical sector.

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“…The RBV examines the nature of the firm and argues that resources and capabilities (as opposed to products) are the source of competitive advantage (Barney, 1991;Grant, 1996). The RBV helps examine how firms can leverage their and their supply chain partners' resources and capabilities in driving performance outcomes (Acar et al, 2017).…”

Section: Theoretical Background 21 Social Exchange Theorymentioning

confidence: 99%

Impact of relational communication on buyer–supplier relationship satisfaction: role of trust and commitment

Agarwal

Narayana

2020

BIJ

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PurposeThe present study aims to examine the impact of relational communication, operationalized in terms of information sharing, quality and frequency of information, on buyer's trust and relationship satisfaction in a buyer–vendor relationship. The study also tests the mediating role of trust and the moderating role of relationship commitment in relational communication and satisfaction relationship.Design/methodology/approachThe data for the study were collected through a questionnaire survey from 321 managers of the different firms who were directly or indirectly involved in making procurement or purchasing decision in the firm and were familiar with the firm's supplier relationships.FindingsRelational communication was found to be positively related to relational satisfaction and trust partially mediated this relationship. Further, relationship commitment moderated relational communication-satisfaction relationship, such that the positive affect of relational communication on relational satisfaction was accentuated when buyer experienced higher relationship commitment towards the supplier.Research limitations/implicationsUsing single source, self-reported questionnaire data and cross-sectional research design are the limitations of this study. Studies in future should consider a dyadic perspective. The study outlines the need to explore investments and strategies in enhancing relational communication in buyer–vendor relationships.Originality/valueAnchored in theoretical foundations of social exchange theory, the study integrates and tests behavioral aspects of buyer–vendor relationship. Testing an integrated model with direct and indirect effects of relational communication on relationship satisfaction in buyer–vendor is a significant contribution of the research. The study also contributes by examining relational exchanges in buyer-vendor relationships in India, an underrepresented context in buyer–supplier relationship (BSR) literature.

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Relationships among ERP, supply chain orientation and operational performance

Cited by 44 publications

References 54 publications

The Influence of Enterprise Resource Planning (ERP) Implementation System on Company Performance Mediated by Organizational Capabilities

The Influence of Enterprise Resource Planning (ERP) Implementation System on Company Performance Mediated by Organizational Capabilities

The associations among market orientation, technology orientation, entrepreneurial orientation and organizational performance

Impact of relational communication on buyer–supplier relationship satisfaction: role of trust and commitment

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