Relationships among interpersonal conflict, requirements uncertainty, and software project performance

Liu, Julie Yu‐Chih; Chen, Hun-Gee; Chen, Charlie C.; Sheu, Tsong Shin

doi:10.1016/j.ijproman.2010.04.007

Cited by 130 publications

(113 citation statements)

References 51 publications

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“…Hence, a breakdown of relations amongst project actors leads to poor performance [8]. The evident implication of which is low productivity, low morale, distrust, communication problems, requirement instability, rework and disputes [9], [10]. However, Leung and colleagues contend conflicts yield can also yield functional project outcomes (in terms of improved decision making, trust, team creativity, stakeholder satisfaction and group performance) [11].…”

Section: Introductionmentioning

confidence: 99%

Causes of Conflicts in Construction Projects in Nigeria: Consultant’s and Contractor’s Perspective

Ejohwomu¹,

Oshodi²,

Onifade³

2016

Nig. J. Tech.

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Construction projects are prone to conflicts. This is due to the multiplicity of individuals handling different phases of the projects. Empirical evidence from previous studies shows that conflicts affects projects outcomes, if not properly managed. Identification of the significant causes of conflicts is critical to minimizing the likelihood of conflicts occurring in projects. Thus, this study was aimed at identifying and assessing causes of conflicts in Nigeria based on the perception of consultants and contractors. To achieve the study's objectives, a 64-item questionnaire was used to collect information on experiences of construction professionals on the causes of conflicts in Nigerian construction projects. Responses from 69 professionals working for consultants and contractors were analysed. Seven significant causes of conflicts in the Nigerian context were identified. Based on the survey results, poor financial projections on the client's side was identified as the most significant cause of conflicts. Furthermore, it was found that there are no difference in the perception of both groups of respondents. Taken together, these findings support strong recommendations on the need for effective management of finance on the client side, and engagement of experienced consultants in project. Implementation of these recommendations will minimize the likelihood of conflicts occurring in construction projects.

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Section: Introductionmentioning

confidence: 99%

Causes of Conflicts in Construction Projects in Nigeria: Consultant’s and Contractor’s Perspective

Ejohwomu¹,

Oshodi²,

Onifade³

2016

Nig. J. Tech.

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“…Those factors range from a lack of user and senior management involvement, poor project management, poor leadership skills and low response rate towards technology development [7]- [9]. The main source of failure of SDPs is the lack of soft issues or soft skills [10].…”

Section: Introductionmentioning

confidence: 99%

Soft Skills for Software Project Team Members

Mtsweni¹,

Hörne²,

Poll³

2016

IJCTE

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Abstract-Software development usually occurs in the context of software project management (SPM). An often cited challenge in the area of software project management is the high failure rate of software development projects (SPDs). One of the factors contributing to the failure of SDPs is the lack of soft issues, also known as soft skills or human aspects. The main purpose of this research was to identify and categorise the soft skills that facilitate the delivery of successful SDPs. To this end a survey was conducted in the form of a questionnaire as the research instrument. The results of the survey underwent a quantitative analysis and it was found that a variety of soft skills are important in facilitating the delivery of successful SDPs. Although a wide range of soft skills were identified, not all soft skills can be considered to be of crucial or equal importance. Index Terms-Soft skills, software development projects, software project failure.

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“…In this scenario, management of people in software develop ment projects is particularly critical (Liu, Chen, Chen, & Sheu, 2011) because human aspects are the source of the main problems associated with software development projects and there is abun dant empirical evidence which confirms that (Hazzan & Hadar, 2008). Software development is recognized as a human centric and sociotechnical activity (Casado Lumbreras, Colomo Palacios, Soto Acosta, & Misra, 2011) affected by personnel factors, which employs software practitioners who possess high levels of educa tion, specific skills as well as the ability to apply skills to identify and solve problems (Ryan & O'Connor, 2009).…”

Section: Introductionmentioning

confidence: 99%

Competence gaps in software personnel: A multi-organizational study

Colomo‐Palacios

Casado‐Lumbreras

Soto‐Acosta

et al. 2013

Computers in Human Behavior

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a b s t r a c tToday, the innovation and quality of the software industry's products and services depend to a great extent on the knowledge, ability and talent applied by software engineers. At the same time, human aspects are recognized as one of the main problems associated with software development projects. More specifically, inefficiencies usually come from inadequate verification of software engineers' competences. Another issue is the lack of an established career for software engineers, which adds difficulties to eval uate competences. With these challenges in mind, this paper presents a study conducted in the software industry to test competence gaps among software practitioners, comparing the 360 degree feedback results and self evaluations with that of standard competence levels. The results of this research may be very valuable to organizations immersed in software development projects.

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Relationships among interpersonal conflict, requirements uncertainty, and software project performance

Cited by 130 publications

References 51 publications

Causes of Conflicts in Construction Projects in Nigeria: Consultant’s and Contractor’s Perspective

Causes of Conflicts in Construction Projects in Nigeria: Consultant’s and Contractor’s Perspective

Soft Skills for Software Project Team Members

Competence gaps in software personnel: A multi-organizational study

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