Relationships Among Perceived Value, Satisfaction, and Loyalty: Community-Based Ecotourism in Korea

Kim, Kyung‐Hee; Park, Duk‐Byeong

doi:10.1080/10548408.2016.1156609

Cited by 183 publications

(158 citation statements)

References 76 publications

Supporting

Mentioning

139

Contrasting

Unclassified

Order By: Relevance

“…In marketing literature, the concept of perceived value has been widely used to analyze and understand the future behavior of tourists in relation to purchasing decisions (Jamal & Sharifuddin, 2015). It has been considered a predictor of travelers' intentions (Eid & El-Gohary, 2015), representing a good base for destinations to attract tourists who share common needs and values, offering practical implications for the commercialization of ecotourism experiences (Kim & Park, 2017). Therefore, tourist destinations must increase their capacity to attract new tourists, without neglecting the promotion and conservation of lasting relationships with tourists who have already visited it (Bala et al, 2014), since future behavior assumed by the consumer is the result of the perceived value of each tourist experience (Chiu et al, 2014).…”

Section: Perceived Value Of Protected Natural Areasmentioning

confidence: 99%

“…Their results revealed that perceived value has a positive effect on tourist satisfaction and loyalty. Kim and Park (2017) identified four dimensions of perceived value from 14 variables: economic, functional, emotional and social. Through structural equation modeling, the functional, social, and emotional value was found to have positive effects on overall value.…”

Section: Perceived Value Of Protected Natural Areasmentioning

confidence: 99%

See 1 more Smart Citation

The perceived value and profile of protected areas visitors: A case study of the Guayas province, Ecuador

Carvache‐Franco¹,

Carvache‐Franco²,

Solís-Radilla³

et al. 2019

Geographica Pannonica

View full text Add to dashboard Cite

In the literature on tourism and travel, there is a large number of studies on the perceived value, however, natural protected areas and its relationship with the profile of the tourist has been little investigated. Hence, the importance of posing the main objective, to evaluate the relationship between the perceived value with the satisfaction and loyalty of the visitors of Morro Mangroves Wildlife Refuge, Santay Island National Recreation Area and Samanes National Recreation Area, three vulnerable protected areas located in the province of Guayas in Ecuador. The study was conducted in situ with 382 surveys, finding that the perceived values that are related to satisfaction and loyalty were functional value and emotional value.

show abstract

Section: Perceived Value Of Protected Natural Areasmentioning

confidence: 99%

Section: Perceived Value Of Protected Natural Areasmentioning

confidence: 99%

The perceived value and profile of protected areas visitors: A case study of the Guayas province, Ecuador

Carvache‐Franco¹,

Carvache‐Franco²,

Solís-Radilla³

et al. 2019

Geographica Pannonica

View full text Add to dashboard Cite

show abstract

“…According to the International Ecotourism Society [3], ecotourism can be defined as "responsible travel to natural areas that conserves the environment, sustains the well-being of the local people and involves interpretation and education." Kim and Park [4] found that the definitions on ecotourism commonly emphasize the following features of ecotourism: learning, recreation and adventure performed in the natural environment.…”

Section: Introductionmentioning

confidence: 99%

“…Additionally, it is essential to examine the impact of ecotourism on tourists' satisfaction with life in terms of the role of value/attitude-behavior congruence (environmental value and ecotourism behavior) in providing tourism experiences that would enhance the quality of tourist's life, which, in turn, would provide them overall life satisfaction [13]. Ecotourism literature (e.g., [4,14]) has addressed customers' satisfaction with ecotourism experiences; however, ecotourism literature has not sufficiently investigated customers' satisfaction with life.…”

Section: Introductionmentioning

confidence: 99%

Antecedents and Consequences of Ecotourism Behavior: Independent and Interdependent Self-Construals, Ecological Belief, Willingness to Pay for Ecotourism Services and Satisfaction with Life

Hwang

Lee

2018

Sustainability

View full text Add to dashboard Cite

The purpose of this study is to investigate the antecedents related to why tourists engage in ecotourism and the consequences of ecotourism behavior. This study examined the concept of self-construal as a social aspect of self that influences different levels of ecological beliefs, which, in turn, affect ecotourism behavior. To address the unsatisfactory predictive power of the belief/attitude-behavior model, this study included the willingness to pay (WTP) for ecotourism between the ecological belief and ecotourism behavior relationships. Finally, this study examined the impact of ecotourism on tourists' satisfaction with life as a result of ecotourism behavior. A structural equation model was constructed to test the proposed model. We found significant impacts of self-construals in explaining ecological beliefs. Significant relationships were found between ecological belief and WTP for ecotourism services which influenced ecotourism behavior, and between ecological belief and ecotourism behavior which affected satisfaction with life. The moderating effect of gender was only found on the path between WTP and ecotourism behavior. The findings of this study offer some implications for industry and policymakers to develop effective ecotourism programs.

show abstract

“…Cai et al [12] dealt with issues of tourism branding in communities, which is an essential factor for the sustainable development of CBT. As a study on the demand side, Kim and Park [13] examined the relationships among perceived value, satisfaction and destination loyalty of tourists to community-based ecotourism villages in Korea by a structural equation model. In short, it can be said that these preceding studies did not pay enough attention to the roles of NPOs despite that essential roles of NPOs could be expected.…”

Section: Introductionmentioning

confidence: 99%

Community-Based Tourism in Rural Japan: The Case of a Network-Making Non-Profit Organization

Ohe

2018

WIT Transactions on Ecology and the Environment

View full text Add to dashboard Cite

This paper investigates community-based rural tourism development by focussing on the roles of a network-making non-profit organization (NPO) in Miyagi in northern Japan. The study took a case study approach in examining the Kurihara Tourism Network (KTN), which is an NPO engaging in rural tourism activity. First, we conceptually classified the types of community-based tourism. Second, the features of the KTN activities and what roles the KTN played were empirically clarified. Results revealed that KTN connects people in the local community through formulating original tourism programs by taking advantage of their authentic rural and food heritage. To realize their aim, firstly the KTN took a holistic approach in establishing tourism programs rather than a fragmentary approach, which has been popular among rural experience programs that provide only popular experience menus such as planting and harvesting. Secondly, the KTN mobilized dying heritage and skills embedded in the life of the local people, which easily enabled local residents to participate as instructors. Thus, these KTN policies created new social capital in the community and created a new network or recreated what used be in a modern way. Finally, the challenging issues that the KTN face are to raise financial viability and more efficient program management.

show abstract

Relationships Among Perceived Value, Satisfaction, and Loyalty: Community-Based Ecotourism in Korea

Cited by 183 publications

References 76 publications

The perceived value and profile of protected areas visitors: A case study of the Guayas province, Ecuador

The perceived value and profile of protected areas visitors: A case study of the Guayas province, Ecuador

Antecedents and Consequences of Ecotourism Behavior: Independent and Interdependent Self-Construals, Ecological Belief, Willingness to Pay for Ecotourism Services and Satisfaction with Life

Community-Based Tourism in Rural Japan: The Case of a Network-Making Non-Profit Organization

Contact Info

Product

Resources

About