Replicação de programa de capacitação em comunicação não verbal em gerontologia

Abstract

it was concluded that the replication of this program was relevant and current for the hospital context, remaining effi cient for healthcare professionals.

Comportamento proxêmico da enfermagem no espaço da hemodiálise

“…Hemodialysis treatment is continuous and becomes a routine, and nursing care involves technical actions and reaches the understanding of the unspoken, of what cannot be said in words, but through gestures. (3,13,14) In this scenario, the intimate distance predominates during patients' arrival, at the times of user embracement, in patients' accommodation to the machine, in the arteriovenous fistula puncture, removal of venous accesses and while performing dressings. Care provision requires a maximum approximation between nursing professionals and patients.…”

“…There is close bonding because relationships occur all the time, on alternate days, month after month, year after year, determining an intense approximation because of the length of stay and continuous treatment. (13)(14)(15) Considering the nonverbal communication of the nurse and the patient each day, it stands out that the social distance established during interactions depends on the relationship of individuals involved, the present feeling, and the type of care needed at that time. In the intradialytic period, there was predominance of social proxemic communication that changed to intimate distance only when the patient presented clinical involution.…”

“…In these cases, there was an approximation posture for better visualization of the machine or the patient. (14) The behavioral map developed from the distancing zones was used to associate distances between people, and the colors in it were used to describe the proxemic characteristics of the nursing team in hemodialysis care. It allowed a broader capacity of observation, and detection of verbal or nonverbal cues of patients.…”

Pleasure, Suffering and Interpersonal Communication in the Work of Nurses in the Hospital Setting

“…However, the correct identification of non-verbal signs requires training and disposition, so that it is possible to distinguish the nuances related to the other, allowing for a reliable understanding of the message conveyed. 7 The analysis of the correlation between the indicators of pleasure and suffering and interpersonal communication showed significant values, and it was observed that the experiences of pleasure generate a positive influence on communication among the Nursing team members. On the other hand, the greater the suffering at work, the lower the levels of communication among professionals.…”

“…6 Verbal communication is associated with the externalization of words, through the use of writing or speech as a mechanism to convey the intended message. 7 Non-verbal communication comprises all information that can be obtained through gestures, postures, facial and body expressions, silence, mannerisms, volume and rhythm of the voice, level of physical energy, body orientations, presence and characteristics of touch, interpersonal distance, nods, distribution of objects in the environment and paraverbal language. 8 Communication is one of the competences provided for the training of nurses, being considered a fundamental instrument for care, especially in the interaction among health professionals, favoring the construction of inter-relationships among the team members and greater motivation for work.…”