“…Fully-normalized metrics varied in their specific formulation. While most publications adopted a global control time, others normalized to curve-specific [𝑡𝑡 𝑒𝑒 , 𝑡𝑡 𝑓𝑓 ] milestones [111], [164], [186], [190], [191]. Performance measures were either normalized by definition [35], [71]- [73], [78], in reference to the pre-disruption performance [111], [144], or relative to target performance curves [24], [59], [129], [132], [192], [193].…”