2022
DOI: 10.1177/22799036221107060
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Respect for service users’ human rights, job satisfaction, and wellbeing are higher in mental health workers than in other health workers: A study in Italy at time of the Covid pandemic

Abstract: Background: This study aimed to evaluate the respect for users’ rights, job satisfaction, and well-being between mental health workers (MHWs) compared to non-mental health care workers (nMHWs) from the same Italian region. Methods: The sample was recruited from community mental health and non-mental health outpatient centers in Sardinia. Participants fulfilled the WellBeing at work and respect for human-rights questionnaire (WWRR). The sample included 240 MHWs and 154 nMHWs. Results: MHWs were more satisfied w… Show more

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Cited by 13 publications
(5 citation statements)
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“…However, overall the main factor represented by the perception of respect for workers' human rights is also confirmed in Latin America as a component of organizational well-being. This confirms that the more workers perceive that human rights are respected, the more satisfied workers are, as already shown in several studies in Tunisia, Nord Macedonia, Palestina (24) and in Italy (24,25,26).…”
Section: Discussionsupporting
confidence: 86%
“…However, overall the main factor represented by the perception of respect for workers' human rights is also confirmed in Latin America as a component of organizational well-being. This confirms that the more workers perceive that human rights are respected, the more satisfied workers are, as already shown in several studies in Tunisia, Nord Macedonia, Palestina (24) and in Italy (24,25,26).…”
Section: Discussionsupporting
confidence: 86%
“…However, it must be emphasized that the responses to the WWRR of the same sample of these same structures were compared with those of a sample of mental health workers, a health sector that in Italy has a territorial extra-hospital organization, which was the main objective of the same research. 11 In this comparison, it was found that workers engaged in mental health had codified with greater satisfaction all the items of the WWRR and with scores that touched the maximum values on all items except in item 6 on resource satisfaction. 11 These data had been interpreted as due to the fact that in a moment of particular stress due to the pandemic, HWs working in mental health facilities felt less at risk because working in a community context, in small health facilities well linked to the territory resources for informal and informal support and with well known users (as is now a habit dating back decades in Italy) than those who, working in a hospital, had suffered the most from the impact of the pandemic in terms of greater risk to be infected, to infect their relatives and receiving less support.…”
Section: Discussionmentioning
confidence: 84%
“…Before the pandemic, a study planned in Sardinia, Italy, and carried out during lockdown, measured how HW perceived the quality of their work; how users perceived the health services received and how satisfied they were with the organization of the health services and respect for the human rights of workers and users in care services. 10,11 The study, in accordance with the principles of the Convention on the Rights of Persons with Disabilities and the program of the World Health Organization Quality Rights aimed at comparing the condition of mental health services with other health care services, placing at the center of the assessment the quality of care, the respect for human rights and the active role of service users. [12][13][14][15] The pandemic and the issues it has brought about to all health care networks has produced a framework in which the evaluation of HW and users in health services not for mental health (which in the initial program was to serve only as a comparison for mental health) has become of more importance.…”
Section: Introductionmentioning
confidence: 99%
“…Indeed, the correlation between the adherence to users' rights and service quality is evolving into a veritable benchmark of quality standards [27][28][29]. In an Italian study, the perception of the respect for human rights for users and staff by mental health professionals was found to strongly correlate to job satisfaction and individual well-being at work [30], even when the perception of users, while recognizing an excellent level of adherence to the standards of the respect for human rights, express a need for more resources and services [31]. It is not surprising that these dimensions of organizational well-being and satisfaction are interlinked; however, their relationship with psychosomatic health should nonetheless be considered.…”
Section: Introductionmentioning
confidence: 99%