Retailer selection in future open competitive communications environments

Louta, Malamati; Demestichas, Panagiotis; Tzifa, E.C.; Loutas, E.; Anagnostou, Miltiades E.

doi:10.1016/s0140-3664(01)00393-0

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Cited by 2 publications

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“…The next step is to negotiate the terms and conditions (e.g., delivery time, gift services, warranty, quality of service, performance) under which the desired product will be delivered (negotiation phase). However, it is often the case that the most appropriate merchant is identified after the agent has negotiated with all candidate merchants (Louta et al, 2002). Negotiation may be defined as ''the process by which a joint decision is made by two or more parties.…”

Section: Introductionmentioning

confidence: 99%

An intelligent agent negotiation strategy in the electronic marketplace environment

Louta

Roussaki

Pechlivanos³

2008

European Journal of Operational Research

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Section: Introductionmentioning

confidence: 99%

An intelligent agent negotiation strategy in the electronic marketplace environment

Louta

Roussaki

Pechlivanos³

2008

European Journal of Operational Research

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Retailer selection and pricing mechanisms in e business context

Louta

Michalas

Anagnostou

et al. 2003

Proceedings of the 7th International Conference on Telecommunications, 2003. ConTEL 2003.

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Ab$tmct-The highly competitive communications markets of (he future should encompass mechanisms for enabling uscrs to find and associate with the mort appropriate retailers, i.e.. those uffering at P certain time periud adequate qualily rcrviccs in a cast efficient manncr. This paper presents such mcehanisms. In this context, key factor lor rctailers' success is thc strategy adopted regarding scrvice provision, Since il forms a means of gaining new customers and enhancing existing customcrs' loyalty. Our starting point is the definition of a business case, through which the role of thc hest candidate-retailer Sclcction problem is explained, while thc altcrnative strategies a retailer may adopt undcr different circumstances in ordcr to generate attractive offers are described. The identified components of the best candidate-retailer selcctian prublcm involve the evalualiw of lhe quality of a retailer nffcr, which is concisely defined, mrthcmatically formulated and solved. At thc final Sections results are provided and concluding remarks arc made.

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Retailer selection in future open competitive communications environments

Cited by 2 publications

References 26 publications

An intelligent agent negotiation strategy in the electronic marketplace environment

An intelligent agent negotiation strategy in the electronic marketplace environment

Retailer selection and pricing mechanisms in e business context

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