Revisiting enterprise resource planning (ERP) risk factors over the past two decades: defining parameters and providing comprehensive classification

Nobari, Babak Zendehdel; Azar, Adel; Kazerooni, Mehrdad; Yang, Pianpian

doi:10.1007/s41870-020-00502-z

Cited by 8 publications

(5 citation statements)

References 57 publications

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“…Although ERP and BPMS have technically evolved separately, from a business standpoint their CSFs align, spanning factors like top management commitment, effective change management, business-IT alignment, and user training (Esteves, Pastor, 2001;Nagpal et al, 2017;Zendehdel Nobari et al, 2022). This indicates that differentiating between ERP and BPMS may become less relevant in the future.…”

Section: Discussionmentioning

confidence: 99%

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2023

SPSUTOM

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Foreword ………………………………………………………………………………….1. Ewa BIEŃ, Bogna KONODYBA-RORAT -Stress management in the work of medical personnelstrategies to counteract its effects ………………………..…...2. Piotr F. BOROWSKI -Strategies of energy companies in the context of a zero-emission economy ………………………………………………………….. 3.Emil BUKŁAHA, Joanna RZEMPAŁA -PMS tools for agile projects …………... 4.Emil BUKŁAHA, Mateusz TRZECIAK -HR controlling in project management selected issues ………………………………………………………………………. 5. Paweł CABAŁA, Magdalena MARCINIAK, Małgorzata MARCHEWKA, Krzysztof WOŹNIAK -Evolution of trends in innovation studies ………………… 6. Mariusz CHUDZICKI -Management of household finances using renewable energy sources ………………………………………………………...………………. 7. Joanna HARTENBERGER-LISZEK -The quality of the transport services provided by the operators of the tri-city public transport ……..……………………… 8. Beata HYSA, Bożena GRABOWSKA -Engagement of public administration employeesan example of the Social Insurance Institution ….……………………… 9. Dominika JAGODA-SOBALAK, Iwona ŁAPUŃKA -Change leader as key to implementing innovation in the organization ….…………………………………... 10. Elżbieta JĘDRYCH, Dariusz KLIMEK -Management objectives and capital equilibrium in municipal companies ………..….……………………………………... 11. Anna KOROMBEL, Olga ŁAWIŃSKA -Expectations of Generation Z representatives towards the features and competencies of their direct supervisors (managers)results of own study ………..….………….……………………………. 12. Magdalena KOTNIS -Effectiveness of social media profiles of public institutions as a factor in building an efficient future communication strategy .………………….. 13. Magdalena KOT-RADOJEWSKA -Job crafting among employees of enterprises in the upper Silesian-Zagłębie Metropolis (GZM) area ………………………………. 14. Krzysztof KRUKOWSKI -Communication issues in the change management process in public organisations …...……..….………………………………………… 15. Olga ŁAWIŃSKA, Anna KOROMBEL -Activity of generation Z on social media as the basis of marketing orientation of enterprisescomparison of Poland and Great Britain ………………………………………………………………………………… 16. Sylwia ŁĘGOWIK-ŚWIĄCIK -Creating the value network and converting the business model of technology companies ……...……..….………….……………. 17. Anna MULARCZYK -Development of renewable energy use in polish industry compared to European countries …...……..….………….……………………………. 18. Mateusz NARAMSKI -The analysis of points assigned to scientific journals in Polish higher education evaluation process, in juxtaposition to the Scopus list of journals in the highest percentiles …...…………….…….………………………… 19. Przemysław NIEWIADOMSKI, Agnieszka STACHOWIAK -A method of assessment of a sustainable productthe concept and its implementation for parts and subassemblies of agricultural transport means …...…….….………….……..…… 20. Marian OLIŃSKI -Adapting donation options to donor expectations: Polish vs. American Nonprofits …...…….….………….……..………………………. 21. Zuzanna OSTRASZEWSKA -"Quo Vadis" capital adequacy?reflections on capital adequacy management in banks according to Basel re...

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Section: Discussionmentioning

confidence: 99%

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2023

SPSUTOM

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“…Emphasizing the intersection between resource planning and customer relationship management, technology-driven communication ensures operational success (Smolander et al, 2021). The overarching objective is to create value from business resources, aligning them with customer demands and optimizing overall resource management efficiency (Zendehdel Nobari et al, 2020).…”

Section: Development Of Enterprise Resource System (Ders)mentioning

confidence: 99%

Structural Equation Modeling for the Business Performance of Private Hospitals in Thailand: Management Perspective

Subongkod,

Hongsakul

2024

ABAC J

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This research aimed to study the causal factors affecting the business performance of private hospitals in Thailand from a management perspective. The sample consisted of 411 executives from private hospitals in Thailand, selected through purposive sampling. Data were collected via questionnaire, with SEM being used for analysis. The results indicated that the development of an enterprise resource system, including the competency and capability of entrepreneurs, positively influenced the focus on competitive differentiation. In turn, this focus had a positive effect on customer relationship management. Customer relationship management positively impacted brand loyalty, which subsequently enhanced business performance. In contrast, the competency and capability of entrepreneurs did not have an effect on business performance. The findings suggest that the growth and sustainability of business performance in private hospitals depends on various supportive factors. These range from policy formulation and the development of technological systems in services to strategies for building customer relationships, all contributing to competitive advantages, service loyalty, and success in achieving set goals.

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“…The Fuzzy Analytical Hierarchy Process and sensitivity analysis resulting from this research concluded that the cost of deployment is the main criterion following the user-friendly interface and security; lastly, vendor capability is the factor least affecting selection criteria. Zendehdel et al (2020) [13] analyze the risk factors associated with the implementation and use of enterprise resource planning (ERP) systems over the past two decades, defining parameters and offering a comprehensive classification. It also highlights how these factors can affect the selection process of ERP systems.…”

Section: Factors Affecting Erp Selectionmentioning

confidence: 99%

A Realistic and Practical Guide for Creating Intelligent Integrated Solutions in Higher Education Using Enterprise Architecture

et al. 2023

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Enterprise architecture (EA) plays a crucial role in organizations by providing a clear strategy for digital transformation and seamless information flow across boundaries. It is a tool for achieving current and future objectives effectively. By providing a comprehensive view, EA helps organizations build suitable and sustainable software solutions while avoiding complex challenges caused by unmanageable information flow blockages. Moreover, EA provides a standard framework for implementing enterprise resource planning (ERP) systems. Although EA and ERP systems have different concepts, they possess complementary characteristics that support decision-makers in the ERP selection process, which can be quite risky due to cost feasibility, time consumption, and team effort. This study proposes using the EA concept as a reference module for selecting the most suitable integrated solution for the higher education sector. The aim is to provide high-impact criteria for choosing the most appropriate ERP system as a core solution. Additionally, EA supports other related solutions integrated with the ERP system under the EA umbrella to run a fully automated smart entity. To determine the most suitable ERP solution for higher education entities in the study country, a set of critical criteria for ERP selection as a core solution in the education sector is generated through brainstorming, which is based on an EA reference module specifically designed for higher education entities that seek to operate smartly. A comparison technique is employed to evaluate the highlighted criteria, including a case study for ABC University. The study’s results reveal that fully integrated and sustainable solutions can be envisioned for higher education entities, which can support the digital transformation of the higher education sector based on a smart EA reference module along with a set of critical main ERP selection criteria. This can mitigate the risk associated with ERP selection as a core solution and support decision-makers in selecting the most suitable ERP package for educational entities.

show abstract

Revisiting enterprise resource planning (ERP) risk factors over the past two decades: defining parameters and providing comprehensive classification

Cited by 8 publications

References 57 publications

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Untitled

Structural Equation Modeling for the Business Performance of Private Hospitals in Thailand: Management Perspective

A Realistic and Practical Guide for Creating Intelligent Integrated Solutions in Higher Education Using Enterprise Architecture

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