Ride-sharing: A potential means to increase the quality and availability of motorised trips while discouraging private motor ownership in developing cities?

Vanderschuren, Marianne; Baufeldt, Jennifer

doi:10.1016/j.retrec.2018.03.007

Cited by 44 publications

(22 citation statements)

References 8 publications

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“…According to Vanderschuren and Baufeldt (2018) , technology-based transport solutions could be one of the surest ways by which the inequalities of public transport can be addressed in developing countries. Schmidt (2013) also proposes that, for the paratransit, certain technological features can help improve user experience.…”

Section: Introductionmentioning

confidence: 99%

“…Schmidt (2013) also proposes that, for the paratransit, certain technological features can help improve user experience. Features that could allow commuters to; make advance arrangement for rides (passenger booking feature), e-payments to trotro drivers/mates (payment feature), cancel rides without a charge (ride-cancellation), track trotros in real time, report driver and mate misbehavior (reporting feature/trip evaluation feature), and use the digitized service with no-Wifi, were identified as being potential technology-based features of paratransit (Dzisi et al, 2021;Schmidt, 2013;Vanderschuren and Baufeldt, 2018). Brakewood and Watkins (2019) as well identified that, technology-based transit solutions (such as real time transit information) made transit riders generally more satisfied with transit services.…”

Section: Introductionmentioning

confidence: 99%

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Modifying the SERVPERF to assess paratransit minibus taxis trotro in Ghana and the relevance of mobility-as-a-service features to the service

Dzisi

Obeng

Tuffour

2021

Heliyon

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In Ghana, minibus taxis ( trotros ) are an important mode of transport that commute about 60% of the traveling public. In spite of their popularity, minibuses are generally inefficient, disorganized and have low service quality. In an attempt to assess service quality of the service, a modified SERVPERF tool was developed. Differences in perceptions of service quality between male and female respondents were also assessed, and the attractiveness of certain technological features as possible remedies to service quality issues were determined. Using an online Google forms version of the modified SERVPERF, responses from nearly one thousand commuters were collected. The link to the questionnaire was dispersed via social media (Whatsapp and Telegram) since the data was collected during the outbreak of COVID-19 in Ghana. Following a factor reduction, the most important service quality factors determined to affect trotro users were (i) Reliability of the service, (ii) Variability in cost and (iii) Responsiveness. Respondents also identified technologies that could help them (a) book, (b) report driver misbehavior, (c) make safe e-payments and (d) track the location of trotros , as most likely to improve their trotro service quality. The findings suggest that some mobility as a service features could have possible benefit for the trotro. The study is however limited in its ability to determine the exact impact of these technologies since it uses a stated preference approach. Future research could explore the willingness of other stakeholder groups such as operators in adopting these technologies since their participation would be key to the success of any such scheme.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Modifying the SERVPERF to assess paratransit minibus taxis trotro in Ghana and the relevance of mobility-as-a-service features to the service

Dzisi

Obeng

Tuffour

2021

Heliyon

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“…In the past few years, with the development of the Chinese economy and the improvement in people's living standards, more and more people purchase private cars. Even though the private car is convenient, comfortable, and flexible, it has a low utilization rate and can cause a series of problems, including urban traffic congestion and environmental pollution [2].…”

Section: Introductionmentioning

confidence: 99%

The Impact of Ride-Hailing Services on Private Car Use in Urban Areas: An Examination in Chinese Cities

Zhong

Lin

Yang

2020

Journal of Advanced Transportation

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The rapid development of internet-based ride-hailing services has contributed to transportation in cities and, at the same time, has significantly impacted existing travel modes in cities. A question has emerged as to whether and to what extent ride-hailing services replace private car use. Although the private car is convenient, comfortable, and flexible, it has low utilization rate and high maintenance and parking costs. Better understanding of the relationship between ride-hailing services and the use of private cars has been brought to the forefront for auto dealers and urban transportation policymakers. However, controversies remain regarding how ride-hailing services will impact the use of private cars in cities. Given this setting, our study applied a difference-in-differences method to analyze the impact of ride-hailing services on the use of private cars with balanced panel data from 109 prefecture-level cities in China from 2010 to 2016. Moreover, we employed some methods to verify the robustness of the preliminary results. The empirical results show that ride-hailing services had a negative impact on the use of private cars in urban areas. Over time, the negative impact initially strengthened and then weakened. Further studies showed that ride-hailing services had a more significant negative impact on private car use in eastern cities than in western cities. The results showed that the influence of ride-hailing services on private car use in urban areas is heterogeneous across time and cities.

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“…The widespread acceptance of these ride-sharing services was primarily due to their complementary nature toward the existing mode of urban public transportation [10]. In addition, prior research found that ride sharing services reduce traffic congestion, car ownership, emission level, and drivers' stress, and they increase consumer welfare and facilitate the concept of 'smart cities' [11,12].…”

Section: Introductionmentioning

confidence: 99%

Travel Behavior of SME Employees in Their Work Commute in Emerging Cities: A Case Study in Dhaka City, Bangladesh

et al. 2020

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Corporate employees like to save the time they spend commuting to work. However, public transport in many emerging cities is not scheduled. Only big enterprises can afford scheduled staff buses. Rideshare services (e.g., Uber, Lyft, Pathao) can be a good alternative but are not affordable for every individual. This study aims to design a group rideshare service as a sustainable alternative for potential employees. For that purpose, it is important to know their commuting pattern. A survey was carried out on 314 employees of 20 Small and Medium Enterprises (SMEs) working in one office complex. This paper reports their current travel pattern in terms of distance, cost, time, and mode of transportations to measure their potentiality to use a group rideshare service uniquely designed for a work commute. This paper recommends that employees living within a distance of 2.5–15 km, currently using motorized vehicle for their work commute, who can spend $40 USD a month for work commute and agree to a mutually-determined commuting schedule are the most fitting potential users for an effective and financially sustainable rideshare service for the studied community. The same methodology can be used to obtain the potential ride share users to design a ride share model for other similar communities.

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Ride-sharing: A potential means to increase the quality and availability of motorised trips while discouraging private motor ownership in developing cities?

Cited by 44 publications

References 8 publications

Modifying the SERVPERF to assess paratransit minibus taxis trotro in Ghana and the relevance of mobility-as-a-service features to the service

Modifying the SERVPERF to assess paratransit minibus taxis trotro in Ghana and the relevance of mobility-as-a-service features to the service

The Impact of Ride-Hailing Services on Private Car Use in Urban Areas: An Examination in Chinese Cities

Travel Behavior of SME Employees in Their Work Commute in Emerging Cities: A Case Study in Dhaka City, Bangladesh

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