The first two cases of COVID-19 in Ghana were recorded on March 12th 2020. As a guideline, government issued directives on physical distancing and the use of face masks to curb community spread of the disease. Given that public transport has been identified as a high-risk environment for transmission, it was of interest to ascertain user and operator compliance to guidelines for public transport operations during the period, as a measure of its risk level. A roadside observer survey, of over 850 of the most popular paratransit (trotro) buses was carried out on one of the major roads in Kumasi. Compliance to the policy on physical distancing was determined using guidelines from the Ministry of Transport, while compliance to the policy on face masks was determined by the researchers themselves based on the number of commuters with/without face masks per bus. The results suggest that majority (98.0%) of buses comply with the social distancing guidelines established by the Ministry of transport, however the policy on face masks was complied with only partially in most vehicles. About 12.6% of the vehicles had fewer than three commuters without face masks, while 21.3% of buses that had fewer than 3 people with face masks. The results suggest public transport remains an area of high risk in the fight against COVID-19. It is recommended that operators are given additional directives that restrict them from allowing commuters without face masks on board their vehicles, and as well, that police enforce the policy through fines.

Purpose -The purpose of this study is to investigate the perceptions of practitioners working within the UK design organisations on the perceived benefits of health and safety management (HSM). It further explores whether these perceptions could be influenced by the external factors such as the length of service in employment, organisation size, and the professional disciplines and educational backgrounds of the respondents. The study proposes the HSM index, an indicator reflecting the level of benefits from HSM approaches within the construction sector. Design/methodology/approach -Using a data triangulation approach involving quantitative and qualitative methods and a KAP (knowledge, attitudes and perceptions) approach, a total of 110 questionnaires were distributed to the practitioners drawn from the small and medium sized design organisations within the UK, of which only 30 were deemed usable, giving a response rate of 27.3 per cent. Findings -The ranking analysis suggest that "safer workplace", "enhanced company reputation", and "decrease in accidents" as the most important benefits arising from deployment of HSM programmes among the practitioners whereas "improved work performance", "increased organisational performance ", and "reduced sickness and absence from work" though least ranked, still attained medium level of benefits. The findings further identified organisational skills as the most desirable for the effective implementation of safety management by project managers. The overall weighted HSM Index of 3.68 implies that the small and medium sized UK constructional related organisations perceive the benefits that arise from the deployment of HSM systems as medium. Originality/value -The findings may help construction practitioners in reviewing decisions factors when they consider implementing HSM during the various stages of the construction process, from feasibility, design, tender and actual construction stage, also for improving their HSM approaches through considerations of the cognitive impacts.

No abstract

In Ghana, minibus taxis ( trotros ) are an important mode of transport that commute about 60% of the traveling public. In spite of their popularity, minibuses are generally inefficient, disorganized and have low service quality. In an attempt to assess service quality of the service, a modified SERVPERF tool was developed. Differences in perceptions of service quality between male and female respondents were also assessed, and the attractiveness of certain technological features as possible remedies to service quality issues were determined. Using an online Google forms version of the modified SERVPERF, responses from nearly one thousand commuters were collected. The link to the questionnaire was dispersed via social media (Whatsapp and Telegram) since the data was collected during the outbreak of COVID-19 in Ghana. Following a factor reduction, the most important service quality factors determined to affect trotro users were (i) Reliability of the service, (ii) Variability in cost and (iii) Responsiveness. Respondents also identified technologies that could help them (a) book, (b) report driver misbehavior, (c) make safe e-payments and (d) track the location of trotros , as most likely to improve their trotro service quality. The findings suggest that some mobility as a service features could have possible benefit for the trotro. The study is however limited in its ability to determine the exact impact of these technologies since it uses a stated preference approach. Future research could explore the willingness of other stakeholder groups such as operators in adopting these technologies since their participation would be key to the success of any such scheme.

No abstract