Ridesharing in all its forms – Comparing the characteristics of three ridesharing practices in France

Pigalle, Éléonore; Aguilera-Belanger, Anne

doi:10.1016/j.urbmob.2023.100045

Cited by 6 publications

(2 citation statements)

References 66 publications

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“…Also, we have used the term "ridehailing", which is considered different from "ridesharing services". Recently, Pigalle and Aguil era (2023) explained that ridesharing refers to shared automobile (such as car or van) journeys between people with comparable origin-destination pairings. Here, the profit is not the ultimate motto in the ridesharing services and the popular example include BlaBla.…”

Section: Ridehailing Servicesmentioning

confidence: 99%

Analysing user well-being in ridehailing services

Shaikh,

Liebana-Cabanillas,

Alharthi

et al. 2023

SJME

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Purpose Although the sharing economy improves comfort and convenience, it is yet unclear how it affects subjective well-being. This study aims to offer a conceptual model for understanding the linkages between the antecedents and consequences of subjective well-being in ridehailing services. Design/methodology/approach Using a non-probabilistic sampling method and a pre-tested survey instrument, 450 responses were collected from January to March 2020. The data were analysed using structural equation modelling. Findings Experience quality and perceived convenience are correlated with subjective well-being. Perceived value and personal innovativeness were not correlated with subjective well-being, as the former does not contribute to the latter’s development. Continuous usage intention significantly correlated with subjective well-being, followed by customer relationship proneness and advocacy. Regarding gender and age differences, men place higher value on customer relationship proneness than women, while women place higher value on subjective well-being than men. Older users value perceived convenience and customer relationship proneness in ridehailing services more than younger users. Practical implications Understanding key factors contributing to user well-being in ridehailing would promote a more affordable mobility sector globally. This understanding would enable ridehailing businesses to create more effective business and marketing plans while prioritising user well-being, thus enhancing user happiness and reducing turnover rates. Originality/value This research demonstrates how crucial it is for users’ well-being to have a positive experience and find the service convenient. It also highlights the importance of building strong customer relationships and examines how gender and age influence people’s adoption and use of these services.

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Section: Ridehailing Servicesmentioning

confidence: 99%

Analysing user well-being in ridehailing services

Shaikh,

Liebana-Cabanillas,

Alharthi

et al. 2023

SJME

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“…Despite the fact that ride-sharing principally uses ICT tools, informal ride-sharing pilots (i.e., between neighbors, or members of the same association [34]) also provided useful insights on planning and implementation [22,25,35]. The initiative of "Stop Covoiturage" was launched in Val de Saône in 2013 and potential users had to register online; upon signing a commitment charter, a membership card, a car sticker for the drivers, and a network map were issued [35].…”

mentioning

confidence: 99%

Multimodal Traveling with Rail and Ride-Sharing: Lessons Learned during Planning and Demonstrating a Pilot Study

Mitropoulos,

Kortsari,

Apostolopoulou

et al. 2023

Sustainability

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Multimodal traveling is expected to enhance mobility for users, reduce inequalities of car ownership, and reduce emissions. In the same context, ride-sharing aims to minimize negative impacts related to emissions, reduce travel costs and congestion, increase passenger vehicle occupancy, and increase public transit ridership when planned for first/last-mile trips. This study uses the empirical data gained from the pilot study in Athens, Greece, to outline a step-by-step planning guide for setting up a pilot study, and it concludes with challenges that emerged during and after its implementation. The demo aims to enhance the connection of low-density regions to public transport (PT) modes, specifically to the metro, through the provision of demand-responsive ride-sharing services. During the demo period, two different applications were utilized: the “Travel Companion” app and the “Driver Companion” app, which refer to passengers and drivers of the ride-sharing service, respectively. Demo participants were identified through a Stated Preference (SP) experiment. Challenges that were faced during the implementation show that although participants are willing to try new mobility solutions, the readiness and reliability of the new service are essential attributes in maintaining existing users and engaging new ones.

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Barriers to resolving institutional complexity in access-based service innovation

Cherrier

2024

Journal of Retailing and Consumer Services

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Ridesharing in all its forms – Comparing the characteristics of three ridesharing practices in France

Cited by 6 publications

References 66 publications

Analysing user well-being in ridehailing services

Analysing user well-being in ridehailing services

Multimodal Traveling with Rail and Ride-Sharing: Lessons Learned during Planning and Demonstrating a Pilot Study

Barriers to resolving institutional complexity in access-based service innovation

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