2007
DOI: 10.1147/sj.462.0305
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Role of an auditing and reporting service in compliance management

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Cited by 4 publications
(2 citation statements)
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“…We found that much time is spent by both auditors and their service provider auditees on identifying and perusing documents, and undertaking interviews. Procuring information manually is generally perceived as a time-consuming and effort-intensive task (To et al, 2009;Ramanathan et al, 2007) and the interviews and think-aloud sessions suggest that audits of service providers in cross-organizational settings are no exception. Our research also indicates that satisfying the information needs of auditors is more challenging the greater the number of requirements and the wider the distribution of the IT landscape.…”
Section: Accessing the Information Held By Service Providersmentioning
confidence: 99%
“…We found that much time is spent by both auditors and their service provider auditees on identifying and perusing documents, and undertaking interviews. Procuring information manually is generally perceived as a time-consuming and effort-intensive task (To et al, 2009;Ramanathan et al, 2007) and the interviews and think-aloud sessions suggest that audits of service providers in cross-organizational settings are no exception. Our research also indicates that satisfying the information needs of auditors is more challenging the greater the number of requirements and the wider the distribution of the IT landscape.…”
Section: Accessing the Information Held By Service Providersmentioning
confidence: 99%
“…Another key requirement is support for tamperproof audit-log documenting, which indicates how and when documents are accessed during their life cycle [34]. Besides logging document events, the audit-log component is also responsible for logging system-level events (e.g., node or component failures), configuration events (e.g., policy updates), and query requests submitted through the search interface.…”
Section: Address Compliance Requirements and Provide Securitymentioning
confidence: 99%