“…Whether described as lead users, innovators, early adopters, user communities, or other labels, the scholarly literature overwhelmingly advocates the involvement of advanced and highly knowledgeable consumers in organizational innovation practices spanning product modification to the introduction of new technology, and to facilitate the dissemination of product information (Hofmann, 2015;Yoshida et al,2014;Parmentier and Mangematin, 2014;van Rijnsoever and Oppewal, 2012;Nahuis et al,2012;Ortt et al,2007;van den Hende et al,2007;Funk, 2007;Cachia et al,2007).…”