Role of Information and Communication Technology (ICT) to Enhance the Success of Knowledge Management (KM): a Study in a Steel Plant

Agrawal, Animesh; Kumar, C. Ravi; Mukti, Suraj Kumar

doi:10.1007/s13132-020-00694-6

Cited by 22 publications

(8 citation statements)

References 78 publications

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“…This is consistent with Cai et al's ( 2017 ) position that product development is a knowledge-intensive activity, hence requires IT in the acquisition and integration of information that could be helpful for innovative initiatives, for example, knowledge about consumer preferences and technical knowledge about product engineering. Based on a case study of a Steel Plant in India, Agrawal et al ( 2020 ) demonstrate that the managers’ integration of IT with knowledge management to update its processes and adapt to the changing market conditions has helped the company maintain a competitive standing in the industry.…”

Section: Review Of Literaturementioning

confidence: 99%

IT Capability, Organisational Learning and Innovation Performance of Firms in Kenya

Otioma

2022

J Knowl Econ

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This paper explores the role that IT capability (IT-c) plays in firm innovation performance through the channel of organisational learning (OL) in Kenya. It frames OL in two dimensions: explorative and exploitative OL. The former entails seeking new knowledge, which mainly exists outside the firm’s competence. The latter is an activity or process that builds on existing competence and knowledge in the firm. Using mediation analysis of 481 firms drawn from the World Bank Enterprise Survey (2013) and Innovation Follow-up Survey 2014, it demonstrates that IT-c has a significant effect on innovation performance of firms (capability to simultaneously improve products, processes, organising and market development). It finds that the mediative role of OL in the relationship between IT-c and innovation performance is realised mainly through explorative learning, whilst enabling the firm exploit existing (in-house) knowledge base. The paper puts forward some managerial, policy and further research suggestions.

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Section: Review Of Literaturementioning

confidence: 99%

IT Capability, Organisational Learning and Innovation Performance of Firms in Kenya

Otioma

2022

J Knowl Econ

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“…The positioning of this study departs from the extant knowledge economy literature that has largely focused on, inter alia: the role of knowledge economy in business (Tchamyou, 2017), economic resilience (Ngouhouo & Nchofoung, 2021), the role of information technology in knowledge management (Agrawal, Kumar & Mukti, 2021) and health (Kouton, Bétila & Lawin, 2021) outcomes, the nexus between information technology and scientific propductivity (Sepehrdoust, Tartar & Davarikish, 2021), as well as linkages between knowledge creation, information technology, productivity, innovation, and economic development (Asongu, 2021;El Ghak, Gdaira & Abassi, 2021;Klevenhusen et al, 2021).…”

Section: Introductionmentioning

confidence: 95%

Demand-side Mobile Money Drivers of Financial Inclusion: Minimum Economic Growth Thresholds for Mobile Money Innovations

Asongu

Salahodjaev

2022

SSRN Journal

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“…To sustain development, survive in the market, and maintain competitiveness, companies must prioritise the development of dynamic capabilities (Li & Liu 2014 ). In addition, companies are increasingly investing in information technology (IT) to achieve real-time information sharing and streamlining operations to enhance their competitiveness (Agrawal et al, 2021 ). The real-time information generated using IT contains substantial amounts of data on transactions with supply chain partners.…”

Section: Introductionmentioning

confidence: 99%

Influence of Employees’ Intention to Adopt AI Applications and Big Data Analytical Capability on Operational Performance in the High-Tech Firms

Chen

2023

J Knowl Econ

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As the application of artificial intelligence (AI) becomes more prevalent, it has attracted the attention of high-tech firms, which adopt AI applications in response to emerging societal, technological, and environmental challenges. In the AI application processes, big data analytical capacity has become increasingly important. Although AI may potentially revolutionise the markets, industries, and general business activities, the question remains how high-tech firms can implement AI in their operations effectively and efficiently, so as to enhance their operational performances. This study aims to explore whether high-tech firm employees’ intention to adopt AI applications and the firms’ big data analytical capability would affect the operational performance. Besides utilising the unified theory of acceptance and use of technology as a framework, this study also adopted the structural equation modelling (SEM) and related statistical analyses (using SPSS and LISREL). The results show that employees’ intention to adopt AI applications is positively related to integration capability and team collaboration, and big data analytical capability is positively related to integration capability but not to team collaboration. Moreover, both integration capability and team collaboration are positively correlated with operational performance. Sobel t test was employed to test the mediating effect, and found that integration capability is a significant mediator in the influence of big data analytical capability on operational performance. Employees’ intention to adopt AI applications and big data analytical capability can effectively enhance the goals associated with achieving high operational performances.

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Role of Information and Communication Technology (ICT) to Enhance the Success of Knowledge Management (KM): a Study in a Steel Plant

Cited by 22 publications

References 78 publications

IT Capability, Organisational Learning and Innovation Performance of Firms in Kenya

IT Capability, Organisational Learning and Innovation Performance of Firms in Kenya

Demand-side Mobile Money Drivers of Financial Inclusion: Minimum Economic Growth Thresholds for Mobile Money Innovations

Influence of Employees’ Intention to Adopt AI Applications and Big Data Analytical Capability on Operational Performance in the High-Tech Firms

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