Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance

Hidayah, Siti; Harnoto, Harnoto

doi:10.15294/jdm.v9i2.14191

Cited by 43 publications

(50 citation statements)

References 28 publications

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“…Previous studies have also proven that OCB has a significant direct effect on employee performance (Harwiki, 2016;Muzakki et al, 2019;Bagyo, 2018;Affandi et al, 2018, Lestari, 2018Hidayah & Harnoto, 2018). Thus, the literature proves that OCB provides an effective function in the company because it can increase employee engagement and employee performance.…”

Section: Organizational Citizenship Behavior (Ocb)mentioning

confidence: 91%

“…EP depends on the level of skills and abilities, effort, and opportunities they have (Bagyo, 2018). Some previous literature found that improving EP requires EE (Bedarkar & Pandita, 2014;Tensay, 2020;Anitha, 2014;Koech & Cheboi, 2018;Kuruppuge & Gregar, 2017;Torku & Dai, 2020) and OCB (Harwiki, 2016;Muzakki et al 2019;Bagyo, 2018;Affandi et al, 2018, Lestari, 2018Hidayah & Harnoto, 2018). This is because the employee who is engaged will develop positive feelings toward their company, which will eventually result in improved performance.…”

Section: Employee Performance (Ep)mentioning

confidence: 99%

“…Therefore, an organization or company must pay more attention to employees because the company will have better competitiveness if it has good human resources and good employee performance, therefore, the company must be able to see the success of employee performance (Paais & Pattiruhu, 2020). Some previous literature found that there are two important variables to improve employee performance, namely Organizational Citizenship Behavior (OCB) (Harwiki, 2016;Muzakki et al 2019;Bagyo, 2018;Affandi et al 2018, Lestari, 2018Hidayah & Harnoto, 2018;Haerani et al, 2020) and Employee Engagement (EE) (Bedarkar & Pandita, 2014;Tensay, 2020;Anitha, 2014;Koech & Cheboi, 2018;Kuruppuge & Gregar, 2017;Torku & Dai, 2020). These two variables are important aspects that have been discussed recently by literature and practitioners in improving employee performance.…”

mentioning

confidence: 99%

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Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

Hermawan¹,

Thamrin²,

Susilo³

2020

JAFEB

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Nowadays, technology and information are developing rapidly. It compels an organization or a company strive to excel in its field. In the Industrial Revolution 4.0 era, companies must maintain their assets and technology to face the competition. One asset that should be paid attention to is human resources. Human resource has two important variables, namely Organizational Citizenship Behavior (OCB) and Employee Engagement (EE). This study aims to analyze the relationship between OCB and EE on Employee Performance (EP) in the manufacturing industry in Tangerang. This study is conducted using a quantitative method with 200 respondents. The data is collected by distributing questionnaires to respondents, which is then analyzed using Structural Equation Modeling (SEM) with AMOS 23 software. The result of this study indicates that OCB has a significant effect on EE and EP. This study also finds that employee engagement has a significant effect on employee performance and can mediate the relationship between OCB and EP. From these results, the implication that can be taken is that the manufacturing industry in Tangerang must pay attention to their employees for them to develop OCB and EE, and eventually increase their performance towards the organization.

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Section: Organizational Citizenship Behavior (Ocb)mentioning

confidence: 91%

Section: Employee Performance (Ep)mentioning

confidence: 99%

mentioning

confidence: 99%

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Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

Hermawan¹,

Thamrin²,

Susilo³

2020

JAFEB

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“…The reality shows OCB's existence of OCB essential for the organization, both profit and non-profit organizations, including educational organizations. For example, OCB can increase productivity [42], employee performance [43] [44], and then implications to organizational performance [45]- [47]. Bolino and Turney, like a quote by Schultz and Schultz [48] quote, illustrate that OCB was putting forth the effort, doing more for your employer than the minimum requirements of your job.…”

Section: Ocb and Innovative Behaviormentioning

confidence: 99%

Teacher's Innovative Behavior in Indonesian School: The Role of Knowledge Management, Creativity and OCB

Widodo¹,

Gustari²

2020

ujer

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Innovation, especially innovative behavior, has become a vital interest among teachers in Indonesia, as it argues to play a prominent role in increasing work quality and effectiveness, particularly, tasks of teaching. However, empirical evidence assessing innovative behavior is still relatively limited, so it explores the effect of knowledge management (KM) and creativity on innovative behavior mediating by organizational citizenship behavior (OCB). A questionnaire collected the research data through a survey. The participant of this research is 363 teachers selected by accidental sampling. Data analysis uses path analysis supported by descriptive statistics. The results revealed that KM and creativity had a positive and significant effect on innovative behavior, both direct and indirect effects mediating by OCB. Thus, the teacher's innovative behavior can improve through KM, creativity, and OCB. Besides, this research also found a research model about the effect of KM and creativity on innovative behavior mediating by OCB. This evidence can discuss among researchers and practitioners in developing innovative behavior models in the future and various contexts of organizations.

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“…OCB is considered as a system of cooperation and the willingness of employees to contribute to the success of the organization's goals (Hidayah, 2018). According to Allen and Meyer (1990) organizational commitment is defined as the emotional attachment, identification, and the individual's involvement with the organization and the desire to survive in the organization.…”

Section: Hypotheses Developmentmentioning

confidence: 99%

Organizational Citizenship Behavior on Retail Employees

Dinda

Palupiningdyah

2020

MAJ

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The purpose of this study was to determine the direct and indirect influence POS and extraversion personality to OCB and affective commitment as mediation. The population in this research that all employees Aneka Jaya Supermarket Sambiroto number of 126 employees. Mechanical sampling using saturated sample so that the entire population of the research sample. Methods of data collection using a questionnaire with a Likert scale of 1-5. Data analysis method is test instrument (validity and reliability), a descriptive analysis of the respondents, and test hypotheses and test path analysis with the data processing program SPSS version 25. The results showed that all hypothesis is accepted. Therefore, the POS has positive and significant effect on affective commitment. Extraversion personality has positive and significant effect on affective commitment. Affective commitment has positive and significant effect on OCB. POS has positive and significant impact on OCB. Extraversion personality has positive and significant effect on OCB. The test results of path analysis also showed that the POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment. POS positive and significant impact on OCB. Extraversion personality positive and significant impact on OCB. The test results of path analysis also showed that the POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment. POS positive and significant impact on OCB. Extraversion personality positive and significant impact on OCB. The test results of path analysis also showed that POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment.

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Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance

Cited by 43 publications

References 28 publications

Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

Organizational Citizenship Behavior and Performance: The Role of Employee Engagement

Teacher's Innovative Behavior in Indonesian School: The Role of Knowledge Management, Creativity and OCB

Organizational Citizenship Behavior on Retail Employees

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