Roles of Organizational Support in Quality of Work Life in Insurance Industry

Rozaini, R.; Norailis, A. W.; Aida, B

doi:10.7763/joebm.2015.v3.280

Cited by 8 publications

(5 citation statements)

References 10 publications

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“…In contrast, participants described critical failings regarding adherence to policies, standards of accreditation, and guidelines for initial patient evaluation, and regarding creation and implementation of plans facilitating worker performance. Standards informing workers of their duties and of how to discharge them reduce workplace tension and improve workers' QWL (Ministry of Health, 2011;Rozaini, Norailis, & Aida, 2015); hence, these failings likely diminished the participants' QWL.…”

Section: Discussionmentioning

confidence: 99%

Quality of Working Life in the Emergency Department: Physicians’ and Nurses’ Perspective

Saif

2016

IJBM

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This descriptive phenomenological qualitative case study aimed to examine the perceptions of emergency department (ED) workers regarding quality of working life (QWL). Nine QWL dimensions were investigated. Two rounds of individual semi-structured face-to-face in-depth interviews were held with 5 physicians and 11 nurses. Data were analyzed using Colaizzi's process. The findings indicate that most negative QWL issues centered on high workload and poor salary. EDs should deploy additional resources to improve the QWL of ED workers.

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Section: Discussionmentioning

confidence: 99%

Quality of Working Life in the Emergency Department: Physicians’ and Nurses’ Perspective

Saif

2016

IJBM

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“…Moreover, the role of organizational support through its dimensions: (organizational equity, leader's behavior supporting subordinates, and participation in decision making), in improving employees' performance (Abou-Moghli, 2015). Rozaini, Norailis, and Aida (2015) examined the relationship between quality of work-life and organizational support in the insurance industry. They discovered that organizations are continuously looking for new ways of doing business to meet the challenges of today's dynamic business environment.…”

Section: Organizational Supportmentioning

confidence: 99%

Work Stress, Work-Family Conflict, and Work Performance with Mediation of Organizational Support among Public and Private Employees: Case of Covid-19 Pandemic

Asaari

Desa

2021

International Journal of Asian Social Science

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The study investigates the employees' work stress, work-family conflict, and work performance with the mediation of organizational support during the COVID-19 pandemic in the country. The objectives of this study are to understand the relationship and investigate the impact of work stress and work-family conflict toward the employees' work performance. Furthermore, the study also examines the mediation effect of organizational support from the perspective of the employees' on their work stress and work-family conflict toward work performance. Self-administered questionnaires were distributed to the distance education students who are working in the public organizations and private organizations. A good and acceptable response rate of almost fifty three percent is obtained from the respondents. The data analyses such as reliability, correlations, and regression are done. In conclusion, the employees of the public and private organizations indicated that work stress and work-family conflict have a relationship and impacted their work performance. Meanwhile, the mediation of organizational support has a mediating effect between work stress and work-family conflict toward their work performance. Moreover, this study contributes to the existing literature on the mediation effects of organizational support that associated between the employees' work stress, work-family conflict, and work performance during the COVID-19 pandemic in Malaysia. Contribution/ Originality:This study contributes to the existing literature on work stress, work-family conflict, and work performance with the mediation of organizational support during the COVID-19 pandemic.

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“…Oleh itu, tanggapan sokongan organisasi guruguru SJKT negeri Pulau Pinang mungkin dipengaruhi oleh faktor-faktor lain seperti kepercayaan terhadap organisasi, peluang meningkatkan ilmu dan perkembangan diri (Abd. Ghani & Tengku Raja Hussin, 2009), kepuasan kerja (Rosli et al, 2015), latihan (Giorgi et al, 2016), psikologi kapital (Mohan & Sophia, 2019) dan perkongsian pengetahuan (Yang et al, 2020).…”

Section: Hubungan Antara Amalan Kepimpinan Instruksional Dengan Tanggunclassified

Amalan Kepimpinan Instruksional Guru Besar dan Hubungannya dengan Tanggapan Sokongan Organisasi Guru-Guru Sekolah Jenis Kebangsaan Tamil

Vadiappan

Mydin

Ali

2021

MJSSH

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Kewibawaan pemimpin dan sokongan organisasi merupakan faktor asas kecemerlangan sesebuah organisasi pendidikan. Oleh itu, kepimpinan instruksional dikaji di seluruh dunia dan semakin popular dalam dunia pendidikan. Kementerian Pendidikan Malaysia (KPM) juga telah menyeru agar pemimpin sekolah untuk mengamalkan kepimpinan instruksional sebagai salah satu model dalam menerajui sekolah-sekolah di negara ini. Menyedari akan kepentingan ini, kajian ini dilaksanakan bertujuan untuk memahami amalan kepimpinan instruksional guru besar dan tanggapan sokongan organisasi di Sekolah Jenis Kebangsaan Tamil (SJKT). Kajian ini menggunakan reka bentuk tinjauan jenis kuantitatif yang menggunakan Principal Instructional Management Rating Scale (PIMRS) dan Survey of Perceived Organizational Support (SPOS) untuk mengumpul data. Seramai 210 orang guru terlatih yang berkhidmat di 19 buah SJKT di negeri Pulau Pinang telah mengambil bahagian dalam kajian ini. Data kajian dianalisis menggunakan perisian Statistical Package for Social Sciences (SPSS) versi 26. Dapatan kajian menunjukkan bahawa amalan kepimpinan guru besar dan tanggapan sokongan organisasi guru berada pada tahap tinggi. Ujian-t sampel bebas mendedahkan bahawa terdapat perbezaan dalam amalan kepimpinan instruksional guru besar berdasarkan jantina guru dan lokasi sekolah. Manakala, ujian ANOVA sehala pula tidak menunjukkan sebarang perbezaan berdasarkan umur guru. Seterusnya, tanggapan sokongan organisasi guru SJKT pula, menunjukkan wujud perbezaan skor min dalam jantina guru dan lokasi sekolah. Dapatan ujian korelasi Pearson turut mendedahkan bahawa tidak ada hubungan antara amalan kepimpinan instruksional guru besar dengan tanggapan sokongan organisasi guru-guru SJKT. Secara keseluruhannya, dapat disimpulkan bahawa amalan kepimpinan instruksional guru besar bukan faktor mutlak yang menentukan tanggapan sokongan organisasi guru-guru SJKT negeri Pulau Pinang. Faktor-faktor lain masih berpengaruh dalam menentukan tahap tanggapan sokongan organisasi guru-guru SJKT.

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Roles of Organizational Support in Quality of Work Life in Insurance Industry

Cited by 8 publications

References 10 publications

Quality of Working Life in the Emergency Department: Physicians’ and Nurses’ Perspective

Quality of Working Life in the Emergency Department: Physicians’ and Nurses’ Perspective

Work Stress, Work-Family Conflict, and Work Performance with Mediation of Organizational Support among Public and Private Employees: Case of Covid-19 Pandemic

Amalan Kepimpinan Instruksional Guru Besar dan Hubungannya dengan Tanggapan Sokongan Organisasi Guru-Guru Sekolah Jenis Kebangsaan Tamil

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