2006
DOI: 10.2495/cr060191
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Route-choice support system for passengers in the face of unexpected disturbance of train operations

Abstract: When train operation is disturbed due to an accident or natural disaster, passengers have to decide what they should do to get to their destination as early as possible. Unfortunately, however, this is not an easy task for passengers since sufficient information for decision-making is rarely provided to them. Therefore, we have developed a passenger support system which informs passengers of information on the optimal routes to their destinations by taking into consideration the predicted resumption time from … Show more

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Cited by 17 publications
(12 citation statements)
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“…While the subjects did feel irritation at the trains arriving in the opposite order to what had been predicted, they still rated satisfaction with their own choices highly, and did not give low ratings to the information service. These results are consistent with the result of the previous study which revealed that passengers appreciated being able to make their own decisions even if they had received incorrect prognostic information [3].…”
Section: When the Predicted Information Is Incorrectsupporting
confidence: 83%
“…While the subjects did feel irritation at the trains arriving in the opposite order to what had been predicted, they still rated satisfaction with their own choices highly, and did not give low ratings to the information service. These results are consistent with the result of the previous study which revealed that passengers appreciated being able to make their own decisions even if they had received incorrect prognostic information [3].…”
Section: When the Predicted Information Is Incorrectsupporting
confidence: 83%
“…In addition, the travel time is estimated under disruptions before calculating the utility function, as in Tsuchiya et al . [7]. Bouman et al .…”
Section: Literature Reviewmentioning
confidence: 99%
“…Because escalator, staircase, and platform are bottleneck of station [21,28], passengers on the facility are more crowded than those on passages. Passengers have to come to halt because it is too crowded during rush hours.…”
Section: Examplementioning
confidence: 99%