SaaS Enterprise Resource Planning Systems: Challenges of Their Adoption in SMEs

Lewandowski, Jerzy; Salako, Adekemi O.; García-Pérez, Alexeis

doi:10.1109/icebe.2013.9

Cited by 34 publications

(30 citation statements)

References 13 publications

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“…The cost-benefit challenges of upgrading enterprise software infrastructure are well documented (Light, 2001;Khoo and Robey, 2007;Demsey et al, 2013;Law et al, 2010;Lewandowski et al, 2013). Many organizations use a range of software having different product life cycles that will eventually need upgrading.…”

Section: The Software Upgrade Problemmentioning

confidence: 95%

Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis

Morgan

Ngwenyama

2015

International Journal of Production Economics

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Section: The Software Upgrade Problemmentioning

confidence: 95%

Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis

Morgan

Ngwenyama

2015

International Journal of Production Economics

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“…Project management is the second most widely cited CSF that is vital to successful implementation [15,19,20,22,25,26]. Project management involves multiple processes, which include initiating, planning, executing, and controlling.…”

Section: Ranking Of Csfsmentioning

confidence: 99%

“…Communication represents the third most widely cited CSF that is vital to successful implementation [15,19,22,23,25]. Effective communication can enrich employees' knowledge and can help employees learn from each other.…”

Section: Ranking Of Csfsmentioning

confidence: 99%

Critical Success Factors Affecting Implementation of Cloud ERP Systems: A Systematic Literature Review with Future Research Possibilities

Huang¹,

Rahim

Foster

et al. 2021

Proceedings of the Annual Hawaii International Conference on System Sciences

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The implementation of Cloud Enterprise Resource Planning systems (Cloud ERP) is always challenging, which requires a variety of risks to be taken into consideration to ensure the success of the implementation. The assessment of Critical Success Factors (CSFs) in on-premise ERP implementations has been well documented but this research has not carried through to Cloud ERP implementations. Therefore, the contribution of this paper is to provide research and practice with identification and analysis of 35 CSFs through a systematic literature review. Drawing from the literature, we found security, project management, and communication are the top three widely cited CSFs during implementation. We also identify critical gaps in current research, such as inconclusiveness of findings related to CSFs and a lack of discussion on the nature of criticality of those CSFs. Furthermore, the attributes of CSFs are investigated in order to explore CSFs in a more logical and systematical way.

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“…Cloud ES solutions can also help with operational transparency, giving managers a clearer view of the organisation's performance. This allows managers to identify business processes that need to be improved (Hendricks et al 2007;Lewandowski et al 2013).…”

Section: Organisational Changesmentioning

confidence: 99%

Organisational Transformation as a Consequence of Software-as-a-Service Usage by Small and Medium Enterprises

Alshammari¹,

Adamopoulos²,

Dick³

2018

Australasian Conference on Information Systems 2018

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Cloud computing, and particularly Software-as-a-Service, is now in widespread use, but how organisations are potentially transformed by Software-as-a-Service usage needs greater understanding. How do organisations, particularly Small and Medium Enterprises, change their processes and structures after a period of time of using Software-as-a-Service solutions? This study used a qualitative method of investigation. Sixteen semi-structured interviews have been conducted with participants from eleven different organisations. It was found that all the organisations experienced transformation to some extent. The types of organisational transformation observed included changes to organisational processes, changes to the structures within the organisations and also changes to the role played by IT departments. Relationships between these forms of transformation were also found. A greater understanding of these transformations can help organisations gain greater benefits from Software-asa-Service solutions.

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SaaS Enterprise Resource Planning Systems: Challenges of Their Adoption in SMEs

Cited by 34 publications

References 13 publications

Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis

Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis

Critical Success Factors Affecting Implementation of Cloud ERP Systems: A Systematic Literature Review with Future Research Possibilities

Organisational Transformation as a Consequence of Software-as-a-Service Usage by Small and Medium Enterprises

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