Safety and security concerns at the beach: Views of migrant visitors in Ghana

Preko, Alexander

doi:10.1177/1467358420954504

Cited by 18 publications

(25 citation statements)

References 58 publications

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“…In terms of tourists, the Uzbek Government implemented strict border controls, increased sanitary and safety measures, as well as financial compensation as a guarantee for the procedures used in the country. This is in line with the previous findings that tourists are affected by safety and security (Preko, 2020a(Preko, , 2020b and sanitation and hygiene of the facilities (Naumov et al, 2020). This indicates that the Government of Uzbekistan was willing and eager to increase the confidence of the tourists both domestic and international to resume their travels.…”

Section: Discussionsupporting

confidence: 90%

“…This difference can be because of contextual issues regarding the tourism and hospitality sector in these countries. Second, the study evidenced and confirmed the commitment level of government policies in the tourism and hospitality sector (Preko, 2020a(Preko, , 2020b. Specifically, the government's role in providing support to the struggling businesses in the Commitment to tourism and hospitality tourism sector and restoring the confidence of the travelers in the safety measures used by the country were the key commitments identified in the study.…”

Section: Discussionsupporting

confidence: 56%

“…The international travel and tourism sector is sensitive and highly influenced by external factors such as political instability, social and economic risks and environmental disasters (Novelli et al, 2018;Preko, 2020aPreko, , 2020b, and the COVID-19 outbreak in 2020 is no different (Sigala, 2020). Initially, the negative impact of COVID-19 pandemic on the tourism and hospitality sector was largely underestimated by the policymakers and stakeholder and the magnitudes of this crisis can be unprecedented (Škare et al, 2020).…”

Section: Tourism During Covid-19mentioning

confidence: 99%

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Government commitment to tourism and hospitality sector during COVID-19 pandemic

Allaberganov

Preko

Mohammed

2021

TRC

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Purpose The purpose of this study is to explore the tourism policy commitment of the government of Uzbekistan to bring back the tourists and sustain the tourism and hospitality sector during the Covid-19 pandemic. The study employed qualitative documentary research methodology using the thematic analysis with the support of the Nvivo 12 to analyze Google news articles published in the English language. The results demonstrated that the government of Uzbekistan employed a variety of policies and measures geared towards tourists and businesses during the pandemic. Mainly, the government showed confidence and trust in its policies by providing financial compensation to tourists if they get the Covid-19 infection, improved sanitary conditions and travel restrictions to prevent the spread of the virus. In terms of businesses, the government was dedicated to restoring and mitigating the adverse outcomes of Covid-19 in the tourism and hospitality sector by providing subsidies and certification that the company is following the sanitary protocols. The findings of this study illustrate that the government of Uzbekistan should continue feeding the media with the information related to strategies implemented towards reviving the tourism and hospitality sector, which will build the confidence of the tourists and businesses during the pandemic period.

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Section: Discussionsupporting

confidence: 90%

Section: Discussionsupporting

confidence: 56%

Section: Tourism During Covid-19mentioning

confidence: 99%

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Government commitment to tourism and hospitality sector during COVID-19 pandemic

Allaberganov

Preko

Mohammed

2021

TRC

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“…First, responses that had values of ≤3.0, that is, disagree with certain motivation, were transformed into No = 0, and the responses that had values of >3.0, agreed to certain motivation, were recorded as Yes. A similar approach was used in the study of Preko (2020), in assessing migrant views within the beach tourism context.…”

Section: Methodsmentioning

confidence: 99%

Inbound international tourists' demographics and travel motives: views from Uzbekistan

Allaberganov

Preko

2021

JHTI

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PurposeThe purpose of this study is to examine the association between international tourists' demographics with travel motives to Uzbekistan through the utilization of push and pull theory.Design/methodology/approachThis study utilized a convenience sampling technique to collect data from 563 international tourists visiting Uzbekistan. Chi-square test of independence (χ2) was employed to test the association between visitors' demographics and travel motives.FindingsThe results illustrated that nationality and frequency of visitations of the international tourists to Uzbekistan were statistically associated with their travel motives. In terms of gender, age, marital status and religion, no significant association with travel motives was established.Research limitations/implicationsThe statistical test and instrument for data collection might limit the generalization of this study to represent the whole population of international tourists in Uzbekistan.Practical implicationsThe findings of this study show that in order to develop tourism in Uzbekistan, businesses and practitioners should consider segmenting tourists based on their national background to serve their needs and preferences. As tourist's visitation frequency plays a role in their travel motives, the product and service quality of tour packages must be improved and monitored.Originality/valueThe findings of this study provide valuable insights for businesses, managers, practitioners and policymakers to understand international tourists' motives to Uzbekistan to formulate better policies and tour packages.

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“…In addition, the attraction of scenic spots and their accessibility improves the revisit intention in the tourists (Qian et al, 2021 ). Nowadays, the safety and security of tourists are attracting researchers in the tourism context (Mawby et al, 2021 ; Preko, 2021 ). In addition, the United Nation World Tourism Organization (UNWTO) has proposed that all countries should prepare a policy for the tourist’s safety and security (WTO, 1991 ).…”

Section: Literature Reviewmentioning

confidence: 99%

Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach

Kar

Kumar

Ilavarasan

2021

Glob J Flex Syst Manag

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Among services, the immense growth of Indian tourism in the last years has attracted the interest of practitioners, researchers, and governments. Service experiences at the point of encounter can impact the consumption of these tourism services extensively. However, measuring the service experience at the point of service encounter becomes a bit difficult. The tourists who visit India often share their experiences immediately regarding their service encounter in social media. These tweets often have high sentiments and emotional content. In this study, we attempt to identify factors which impact customer service experience, at the point of service encounter, by mining social media discussions. After removing spurious tweets, 7,91,804 tweets were identified and analysed in this study. Factors such as accessibility, accommodation, assurance, cultural attraction, Jugaadu service flexibility, cleanliness, hospitality, price, restaurant, and security were identified using topic modelling, topic association mining, and sentiment analysis. We attempt to model these experiences and their drivers across five zones of India, namely North, South, East, West, and North-East India. Our inferential analysis highlights that the importance and impact of these factors differ significantly zone wise across India, which indicates high location specificity of factors which impact the customer service experience. The study elaborates implications for theory and practice based on our findings.

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Safety and security concerns at the beach: Views of migrant visitors in Ghana

Cited by 18 publications

References 58 publications

Government commitment to tourism and hospitality sector during COVID-19 pandemic

Government commitment to tourism and hospitality sector during COVID-19 pandemic

Inbound international tourists' demographics and travel motives: views from Uzbekistan

Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach

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