Satisfacción laboral de trabajadores de actividades deportivas y recreativas en turismo activo

Abstract

RESUMEN:La satisfacción laboral es un estado emocional sobre la percepción subjetiva de las experiencias laborales de los trabajadores, que afecta directamente en la calidad del servicio prestado. Por ello, El objetivo del estudio analizar la satisfacción laboral de los trabajadores de turismo activo y sus condiciones de trabajo, y el efecto de estas en su satisfacción laboral en la comunidad autónoma de Andalucía. Para determinar los niveles de satisfacción laboral, se utilizó la herramienta de "Overall Job Satisfaction", de fácil uso y recomendada por el Ministerio de Trabajo y Asuntos Sociales del Estado español. La muestra estuvo compuesta por 218 profesionales del sector del turismo activo andaluz, con una media de edad de 34 años, (73,8% hombres y 26,2% mujeres). De los resultados del presente estudio, podemos concluir que los trabajadores de turismo activo en Andalucía, a modo general, están satisfechos, ejercen su profesión por cuenta propia y son mayoritariamente hombres. Del mismo modo, también podemos decir que la satisfacción de estos trabajadores no guarda relación con las siguientes condiciones laborales: actividad desempeñada en la organización, tipo de contrato, realización de otras funciones propias de la actividad, horas de dedicación semanal o el sueldo percibido. Palabras clave: Ocio; deporte; turismo; trabajador; satisfacción.ABSTRACT: Job satisfaction is an emotional state on the subjective perception of workers' work experiences, which directly affects the quality of the service provided. Therefore, the objective of this study is to analyze the labor satisfaction of active tourism workers and their working conditions, and the effect of these on their job satisfaction in the Autonomous Community of Andalusia. To determine the levels of job satisfaction, the "Overall Job Satisfaction" tool, which was easy to use and recommended by the Spanish Ministry of Labor and Social Affairs, was used. The sample consisted of 218 professionals from the Andalusian active tourism sector, with a mean age of 34 years (73.8% men and 26.2% women). From the results of the present study, we can conclude that the active tourism workers in Andalusia, in general, are satisfied, practice their profession on their own and are mostly men. In the same way, we can also say that the satisfaction of these workers is not related to the following working conditions: activity performed in the organization, type of contract, performance of other functions of the activity, hours of weekly dedication or the salary received.

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“…For instance, the average age of sports technicians ranges between 20 and 29 years, whereas those who work in management and administration are between 31 and 40 years old (Fisekçioglu & Duman, 2010;INCUAL 2008). Furthermore, it can be asserted that most of the sample in the present study did not have academic or professional training related to physical activity and sports, like those professionals who work in active or sports tourism (Grimaldi-Puyana et al, 2017), or those presented by Barranco et al (2015) who work as sports managers, which is against regulatory obligations (Catalonia, 2008;La Rioja, 2015;Extremadura, 2015;& Andalusia, 2016). The data of the present study are similar to those found in Turkey, where the profession is not regulated, and only 30% of sports employees have some training related to sports (Fisekçioglu & Duman, 2010;Sekendiz, Koçak & Korkusuz, 2009).…”

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“…This study analysed the job satisfaction of PASS graduates, concluding that, with respect to extrinsic satisfaction, all the groups were moderately satisfied, whereas in general satisfaction it was the professionals in management (M=76.46), followed by teachers (M=75.18) and performance trainers (M=73.30) who were moderately satisfied compared to those who work in health/fitness (M=69.03) and other scopes (M=67.29), who were "indifferent". In this sense, most of the workers surveyed showed positive values toward general satisfaction (Grimaldi-Puyana et al, 2018;Grimaldi-Puyana et al, 2017;Sánchez-Alcaraz et al, 2014 andSánchez-Alcaraz, 2012). However, no study was found in the sports science literature that divides the analysis of job satisfaction by scopes; thereby, the conclusions could not be compared to those of other authors.…”

“…Thereby, the concept of satisfaction has been a topic of great scientific interest since the 1960s, from which the number of studies published has increased in different areas (Anaya & Suárez, 2004;Martín, Campos-Izquierdo, Jiménez & Martínez, 2007). Likewise, among Spanish publications, it is worth highlighting recent studies about job satisfaction in workers and volunteers that work with disabled athletes (Grimaldi-Puyana, Sánchez-Oliver, & Alcaraz- Rodríguez, 2018), sports and recreational activities in active tourism (Grimaldi-Puyana, Sánchez-Oliver, Alcaraz- Rodríguez, & Pérez-Villalba, 2017), models that measure organizational culture and job satisfaction in fitness centres (Gálvez-Ruiz, Grimaldi-Puyana, Sánchez-Oliver, Fernández-Gavira, & García-Fernández, 2017), sports technicians in padel and swimming (Sánchez-Alcaraz, Gómez-Parra, & García, 2014), and beach lifeguards (Sánchez-Alcaraz, 2012). Furthermore, there are studies published in the MOISES GRIMALDI-PUYANA, MARTA PÉREZ-VILLALBA, AINARA BERNAL-GARCÍA, ANTONIO…”

Mercado laboral desde la perspectiva de género: percepciones en el sector turístico español

“…En este caso, se observa que es muy alta para el indicador 1.20 (Existen desigualdades salariales entre hombres y mujeres que ejercen cargos iguales o equivalentes), indicando que, aunque la media es alta, no hay un consenso en considerar que los salarios son iguales, independientemente del género. Esto difiere de los resultados presentados de Grimaldi-Puyana et al, (2017) Las medias más altas que la medianas e corresponden con las de las variables 1.1,1.7, 1.9, 1.10, 1.12, 1.13, 1.16, 1.18, 1.23, lo que indica que las personas se muestran de acuerdo con dichas afirmaciones. Cuando se preguntó por las evaluaciones de las competencias (1.7) el resultado indicó que los hombres perciben que la ejecución de las tareas se evalúa de una manera neutra, lo opuesto a o que las mujeres sienten al respecto.…”