Satisfaction with student pharmacists administering vaccinations in the University of Alberta annual influenza campaign

Abstract

Objective: To evaluate University of Alberta staff and students’ acceptance of and satisfaction with receiving influenza vaccinations from student pharmacists during the university’s annual influenza campaign. Material and methods: A patient survey was created to collect patient demographics, influenza history and feedback on the services provided by pharmacy students and to measure willingness to receive vaccinations from a pharmacist in a community pharmacy. The 13-question survey was distributed to patients who received an influenza vaccination from a student pharmacist during the influenza campaign. Key findings: A total of 1555 staff and students completed the satisfaction survey. Almost all (n = 1533, 99%) survey participants were satisfied or very satisfied with the service provided by student pharmacists. A total of 1437 (92%) participants agreed or strongly agreed that based on this experience, they would be willing to receive vaccinations from a pharmacist in a community pharmacy and 1526 (98%) participants rated their overall experience at the flu clinic as very good or excellent. Conclusions: Positive responses to the survey suggest that University of Alberta staff and students are satisfied with the service provided by student pharmacists. Their willingness to receive vaccines from a pharmacist in a community pharmacy highlighted public acceptance of the expanding role of pharmacists as immunizers.

Seasonal influenza vaccination delivery through community pharmacists in England: evaluation of the London pilot

“…Community pharmacies offer vaccinations to both children and adults in a number of countries, including the USA 3 and Canada. 4 5 A London-wide patient survey previously conducted by the NHS recorded a high level of patient satisfaction with the pharmacy initiative, with patients reporting that convenience played a critical role in their decision to get vaccinated at the pharmacy (see online supplementary information A).…”

Evaluation of an Injection Training and Certification Program for Pharmacy Students

“…Finally, the results from the patient satisfaction survey were similar to the previous year in that patients were generally very satisfied. 8 While the findings from the study support the inference of a positive effect of participating in an influenza clinic on skills and self-reported knowledge, experience, and confidence, some limitations were acknowledged. Our results are not expected to generalize beyond groups of students who have similar characteristics to the ones who took part in this study.…”

Evaluation of immunization training in the curriculum of first- and third-year pharmacy students

“…Additionally, in a study completed at the University of Alberta, Canada, patient satisfaction rates were very high with student pharmacist immunizers. 9 First professional year students are be able to attain competency in this skill, given the training and opportunity. The authors, in agreement with the AACP task force, believe that students must develop mastery through early experiences.…”