Scenario-based usability engineering techniques in agile development processes

Abstract

Improving the users' experience is a common goal of both software engineering and usability engineering. However, although practitioners of both disciplines collaborate in practice, development processes often rely on a sequential division of labor, and thus limit the effectiveness of a meeting of different perspectives. In this paper, we report on experiences we made in both academia and industry as we put an agile development process pattern to the test -combining Extreme Programming and Scenario-Based Usability Engineering, based on a blend of perspectives on equal terms.

User-Centered Design and Agile Methods: A Systematic Review

“…User Testing: Concerning Users Testing, [35], [12], [2], [19], [47] and [33] mention or suggest to perform Users Testing on paper prototypes, however, only [33] comments which kind of test to use, recommending the use of Thinking Aloud. [19] recommend the use of scenarios to guide the user testing.…”

“…[19] recommend the use of scenarios to guide the user testing. [3] and [9] recommend the execution of users testing on interactive prototypes.…”

“…[42] suggest that such evaluations should be carried out until the prototype is stable to serve as a basis for the UI implementation. [19] also suggests an evaluation of paper prototypes, but guided by scenarios. [9] suggest inspection evaluations on prototypes, but focusing on interactive prototypes, instead of on paper prototypes.…”

Examining the Foundations of Agile Usability with eXtreme Scenario-Based Design

“…Scenarios, as used in scenariobased design, are narratives describing the activities of one or more persons and include information about user goals, actions and reactions [20] [22]. Scenarios provide rich descriptions of how the system will function-useful for when the system is initially being designed-and can show how multiple features tie together to form a complete workflow.…”

Lean Communication-Centered Design: Um Processo Leve De Design Centrado Na Comunicação

“…Alguns apresentam reflexões baseadas em consultorias e experiências práticas (ARMITAGE, 2004), outros introduzem e avaliam propostas de métodos (BEYER et al, 2004;OBENDORF et al, 2008;UNGAR et al, 2008). Também existem estudos baseados em observações e entrevistas em diferentes organizações (FERREIRA, 2012;KOLLMANN et al, 2009).…”