“…In relation to health promotion and disease prevention, CHWs are involved in activities both within the community and linked to the health facilities they are connected to. In the community, CHWs provide services to promote a healthy lifestyle and prevent disease [ 17 , 19 , 26 , 28 , 33 , 38 , 40 , 43 , 45 , 56 , 57 , 66 , 67 , 70 , 71 , 73 , 79 , 89 , 90 , 93 – 104 ], mobilise and encourage community members to utilise available health services [ 15 , 18 , 95 , 103 , 104 ], and facilitate access to facility-based healthcare by helping community members understand where to access care when needed [ 6 , 15 , 17 , 25 , 26 , 36 , 40 , 43 , 47 , 52 , 56 , 59 , 61 , 63 – 65 , 70 , 72 , 82 , 91 , 104 – 108 ]. Acting as ‘Patient Navigators’ [ 23 , 24 , 40 , 77 , 80 , 109 – 119 ], CHWs interpret health information and provide logistical support to patients accessing healthcare within a complex healthcare system.…”