Second victim phenomenon: Is ‘just culture’ a reality? An integrative review

White, Robert L.; Delacroix, Romuald

doi:10.1016/j.apnr.2020.151319

Cited by 51 publications

(42 citation statements)

References 48 publications

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“…The mean scores of C-SVEST among nurses working at the regional and national level Chan et al, 2017) and culture-related factors (Quillivan et al, 2016;White & Delacroix, 2020). These connections may be helpful for managers in identifying high-risk groups for second victims in advance.…”

Section: Discussionmentioning

confidence: 99%

“…We also observed that several factors can contribute to second victim syndrome, including age, marital status, nursing experience, having heard about the term ‘second victim’ and the time when PSIs happened ( P < 0.05); these are consistent with results for other specialties. Many studies demonstrate the connection between second victim syndrome and being female (Chan et al, 2017); inexperienced (Mok et al, 2019a); working department, mainly referring to paediatrics and obstetrics departments (Dukhanin et al, 2018; Nydoo et al, 2020); incident‐related factors (Huang et al, 2020; Vanhaecht et al, 2019); support‐related factors (Busch et al, 2021; Chan et al, 2017) and culture‐related factors (Quillivan et al, 2016; White & Delacroix, 2020). These connections may be helpful for managers in identifying high‐risk groups for second victims in advance.…”

Section: Discussionmentioning

confidence: 99%

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Second victim experience and support desire among nurses working at regional levels in China

Zheng

Huang

et al. 2022

J Nursing Management

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Aim:The aim of this study was to describe and analyse the degree of second victim syndrome and the desire for supports among nurses working in regional hospitals in China. Background:The evidence on the prevalence of second victim among health care workers remains inconsistent and has rarely focused on the regional level.Methods: A quantitative, descriptive, survey-based, online, cross-sectional study was conducted among 1,194 nurses in three regional hospitals.Results: A total of 918 (76.88%) nurses, who reported have had experienced patient safety incidents, were selected for the final analysis. The mean score for the Chinese version of the Second Victim Experience and Support Tool (C-SVEST) was (65.58 AE 10.05). Psychological distress (15.91 AE 2.99) and practice distress (15.26 AE 4.32) had the highest score. The mean score for the desired form of support was (4.29 AE 0.614). The option 'the opportunity to get guidance and suggestions for future work' was rated the most desired. Conclusion:Nurses working at the regional level reported a similar degree of second victim experience and support desire, while the prevalence was much higher.Implications for Nursing Management: The second victim phenomenon has become increasingly complex and challenging and deserves more attention. Not only Safety-I but also Safety-II approaches are suggested to integrated to patient safety.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Second victim experience and support desire among nurses working at regional levels in China

Zheng

Huang

et al. 2022

J Nursing Management

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“…Second, considering the contemporaneous safety culture in hospitals, in which blame and shame still exists, they may experience a taboo on reaching out for support and share experiences about the involvement in a PSI. Organisations should shift from ‘blame culture’ to ‘just culture’, where health care organisation balances between punitive and non‐punitive approaches (White & Delacroix, 2020). During the COVID‐19 pandemic, 82% of the respondents talked with their partner and found that this was a positive experience, compared with 66.2% in the current study.…”

Section: Discussionmentioning

confidence: 99%

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

Vanhaecht

Zeeman

Schouten³

et al. 2021

J Nurs Manag

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Aim To investigate the health care professionals' preferences pertaining to support in the aftermath of patient safety incidents and potential variation thereof depending on the degree of harm. Background Peer support systems are available to support health care professionals in the aftermath of patient safety incidents. It is unclear which type of support is best offered by whom. Methods A cross‐sectional study in 32 Dutch hospitals. Results In total, 2,362 nurses and 1,404 doctors indicated they were involved in patient safety incidents at any time during their career (86%). Less than 10% of health care providers had spoken with professional support, and less than 20% admitted a need to do so. They used different support. A higher degree of harm related to higher odds of desiring support. Respondents mainly wanted to understand what happened and how it can be prevented. Conclusion The desired support of health care professionals in the aftermath of patient safety incidents depends on the level of harm. Implication for nursing management Health care professionals seem to mostly rely on persons they are close with, and they mainly desire information related to the aftermath of patient safety incidents. This should be taken into account when support programmes are set up.

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“…One such discussion focused on the emic perception that punitive responses were seen to be more acceptable "within" the group or culture than the etic perspective, which has been attributed to the greater influence that other group members have on the safety of the group [56]. White and Delacroix [57] confirmed that punitive media communication is viewed from a less reliable blame culture rather than a reliable and just culture. As a result, a blame culture is likely to have a greater impact on vulnerable groups within the population and can be closely linked to those living within rural communities [58].…”

Section: Discussionmentioning

confidence: 99%

Lessons for Workforce Disaster Planning from the First Nosocomial Outbreak of COVID-19 in Rural Tasmania, Australia: A Case Study

Hammersley

Mather

Francis

2021

IJERPH

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The identification and announcement of the COVID-19 pandemic has been a global issue. Disaster preparedness for internal and external threats is inherent within health care environments and requires agile thinking and swift remediation. Nosocomial infection is a risk for recipients of care, especially in hospital settings, which has implications for workforce planning. The aim of this case study was to examine the community response to the internal disaster of the first nosocomial COVID-19 outbreak within an Australian rural health care environment. A critical discourse analysis method was adopted to generate and analyse data collected from three different media platforms during a six-week period. Four main themes were distilled: actions and intent, loss, well-being and recognising choice, and community action. Phase two of the study interrogated these themes to expose the power positioning of speakers and their relationships to the audiences. Strengthening communication with local communities within health care environments must be a priority in any future rural workforce disaster preparedness planning. Maintenance of trust with health service provision and delivery in rural communities is imperative. The inclusion of a robust communication plan within any risk management strategy that meets the needs of the local users of health services is mandatory.

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Second victim phenomenon: Is ‘just culture’ a reality? An integrative review

Cited by 51 publications

References 48 publications

Second victim experience and support desire among nurses working at regional levels in China

Second victim experience and support desire among nurses working at regional levels in China

Peer support by interprofessional health care providers in aftermath of patient safety incidents: A cross‐sectional study

Lessons for Workforce Disaster Planning from the First Nosocomial Outbreak of COVID-19 in Rural Tasmania, Australia: A Case Study

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