2017
DOI: 10.4306/pi.2017.14.2.118
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Secondary Traumatic Stress and Burnout of North Korean Refugees Service Providers

Abstract: ObjectiveThe current study investigated the burnout and secondary traumatic stress of service providers for North Korean (NK) refugees based on the conceptual framework of theJob Demands-Resources (JD-R) model of workplace burnout.MethodsA cross-sectional self-administered survey was conducted with a national sample consisting of all 63 organizations in direct services to North Korean refugees. Of the estimated total number of 230 service providers comprising of social workers, psychotherapists, job counselors… Show more

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Cited by 26 publications
(29 citation statements)
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“…Using quantitative analysis techniques, 11 studies examined factors for their association with different health‐related outcome parameters such as mental health problems, job or compassion satisfaction, and occupational commitment. Two studies found that work experience was a protective factor among professionals working with refugees, being associated with lower emotional exhaustion (Kim, ) and higher compassion satisfaction (Lusk & Terrazas, ). Hours worked per week were correlated with higher compassion satisfaction in professionals of a homeless programme (Beebe, ) and in refugee caregivers (Lusk & Terrazas, ).…”
Section: Resultsmentioning
confidence: 99%
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“…Using quantitative analysis techniques, 11 studies examined factors for their association with different health‐related outcome parameters such as mental health problems, job or compassion satisfaction, and occupational commitment. Two studies found that work experience was a protective factor among professionals working with refugees, being associated with lower emotional exhaustion (Kim, ) and higher compassion satisfaction (Lusk & Terrazas, ). Hours worked per week were correlated with higher compassion satisfaction in professionals of a homeless programme (Beebe, ) and in refugee caregivers (Lusk & Terrazas, ).…”
Section: Resultsmentioning
confidence: 99%
“…Many of the job demands and resources identified through qualitative interviews and surveys have not been examined for their association with mental health in quantitative analyses, so far. Some showed no association with mental health, such as role ambiguity (Kim, ) and variables related to the team (Waegemakers Schiff & Lane, 2016).…”
Section: Resultsmentioning
confidence: 99%
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“…Still, during the current COVID-19 pandemic, healthcare workers experience intense and enduring exposure to these factors leading to develop the risk of post-traumatic stress disorder (PTSD) or secondary trauma. Past researches highlight that healthcare workers can develop secondary trauma or PTSD following events like MERS outbreaks and SARS epidemics after the end of the emergency (Kim 2017;Lee et al, 2018;Lillie et al, 2020;Miller, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…Taking a broader, process-based approach is in keeping with extant theories of work stress in the occupational health literature (e.g., job demands- resources, Demerouti et al 2001;conservation of resources, Hobfoll 1989) and parallels the recognition in recent years that burnout is not unique to "caring" or "people" work as it was once treated (e.g., Maslach 1982). These theories have been sparingly mentioned in the empathy-based stress literature (e.g., Dagan et al 2016;Kim 2017), let alone integrated in the service of a more formal model, as in this review.…”
mentioning
confidence: 99%