Selection of Enterprise Resource Planning Software in The Food Industry: A Case Study with The Analytical Hierarchy Process Method

Abstract

The enterprise resource planning system ensures that all functions of the enterprise are managed in an integrated way and that activities are carried out more systematically. Supplier, distributor, wholesaler, retailer, costumer, etc. also contains modules. It is one of the important communication technologies that enable the business to exchange data with all the stakeholders of the system it interacts with. In addition, the enterprise resource planning system, which has an important place in providing competitive advantage, is of great importance in order to carry out activities with less errors and without any problems. In this study, it is aimed to find a solution to the enterprise resource planning software selection decision problem of an enterprise operating in the food sector. For this purpose, analytical hierarchy process method, one of the multi criteria decision making techniques, was used. According to the findings, functionality has emerged as the most important criterion. ERP A software has been suggested as the most suitable option for the business.