“…In regards to accessibility and awareness of formal services, older adults expressed related issues such as costs, long wait times, short consultation times or having busy schedules as help-seeking barriers (Djukanović et al, 2015; Dollard et al, 2014; Frost et al, 2020; Garg et al, 2017; Garrido et al, 2011; Hannaford et al, 2019; Kagan et al, 2018; Lawrence et al, 2006; Lee et al, 2012, 2020; Murata et al, 2010; Polacsek et al, 2019; Schneider et al, 2014; Waterworth et al, 2018). Location and lack of available transportation also made it more difficult for older adults to seek help, especially among those living in rural areas or those with physical constraints (Chen, 2020; Chung et al, 2018; Frost et al, 2020; Garg et al, 2017; Garrido et al, 2011; Gur-Yaish et al, 2016; Mukherjee, 2019; Murata et al, 2010; Polacsek et al, 2019; Waterworth et al, 2018).…”