“…Following the base concept of the iGenda project (Costa, Novais, Corchado, & Neves, 2011;Costa, Castillo, Novais, Fernández-Caballero, & López, 2012), the use of different AmI-based monitoring implies that the system becomes more complete and accurate, thus providing a better service to the user. The platform is designed mainly to assist the elderly user, so the problems that most occur with them should be the ones that have more focus.…”